Ocean Import Associate
About The Position
Reporting to the Branch and Operations Manager, the Ocean Import Associate coordinates and monitors international ocean import shipments from origin to final destination. The role involves daily communication with clients, overseas agents, carriers, customs brokers, and transportation providers to help shipments move efficiently and provide clients with timely updates. The Associate reviews shipment documentation and manifests, monitors customs clearance, coordinates cargo availability and delivery instructions, and arranges inland transportation as required. The position also maintains accurate shipment records and ensures accounting and billing activities for an assigned client portfolio are processed promptly. Meeting deadlines, resolving shipment issues, and providing outstanding service to Delmar’s clients are essential.
Requirements
- Minimum 1 to 2 years of experience in ocean freight operations, preferably imports.
- Knowledge of ocean import documentation and shipment coordination.
- Familiarity with U.S. import procedures and customs clearance processes.
- Strong written and verbal communication skills in English.
- Customer-focused approach and strong problem-solving skills.
- Ability to work efficiently both independently and within a team.
- Strong organizational skills and attention to detail.
- Ability to manage multiple shipments and meet competing deadlines.
- Ability to build positive relationships with clients and service providers.
Nice To Haves
- Associate or bachelor’s degree in logistics, supply chain, international business, or a related field.
- Experience with CargoWise.
Responsibilities
- Coordinate and monitor international ocean import shipments from origin to final destination.
- Communicate daily with clients, overseas agents, carriers, customs brokers, and transportation providers.
- Review shipment documentation and manifests.
- Monitor customs clearance.
- Coordinate cargo availability and delivery instructions.
- Arrange inland transportation as required.
- Maintain accurate shipment records.
- Process accounting and billing activities for the assigned client portfolio promptly.
- Meet deadlines, resolve shipment issues, and provide outstanding client service.
Benefits
- Competitive compensation
- Comprehensive health and dental care
- Balance between work and home life
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
