Ocean Import Manager
DSV•Atlanta, GA
•$86,688 - $108,360
About The Position
The Ocean Import Manager oversees the importation of goods by ocean, ensuring efficient and timely delivery while maintaining regulatory compliance. The role manages relationships with customers, vendors, and service providers to provide exceptional service and improve operational efficiency. It supervises a team of ocean import coordinators and support staff.
Requirements
- Five years of experience in freight forwarding, logistics, or a related field is preferred.
- Prior experience in ocean imports and supervisory roles is highly desirable.
- Fluency in English is required.
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, and Outlook).
- Strong analytical and problem-solving skills, with the ability to thrive in a fast-paced environment.
- Excellent leadership and communication skills to manage and motivate a team.
- In-depth knowledge of logistics, supply chain management, and ocean freight principles.
- Experience with logistics and ocean cargo management systems.
Nice To Haves
- A bachelor’s degree in Logistics, Supply Chain Management, or a related field is preferred.
- Familiarity with ocean freight regulations, customs requirements, and export controls.
- Knowledge of shipping routes and schedules.
- Prior experience in ocean imports and supervisory roles.
Responsibilities
- Manage ocean imports, including carrier selection, booking, and transportation.
- Collaborate with logistics, finance, and operations to ensure seamless service delivery.
- Build and maintain relationships with customers, vendors, and third-party service providers to optimize cargo delivery.
- Respond to and resolve customer inquiries promptly.
- Ensure compliance with customs regulations, trade laws, and other relevant requirements.
- Stay informed about changes in ocean freight regulations and import controls.
- Develop and implement policies and procedures to improve efficiency and service quality.
- Identify and execute process improvements to reduce costs and increase customer satisfaction.
- Monitor and report on key performance indicators, including delivery times, costs, and service quality.
- Analyze performance data to identify trends and opportunities for improvement.
- Supervise ocean import coordinators and support staff.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Manager
