Ocean Export Representative - Freight Forwarding

Laufer Group International • Kent, WA

1d

About The Position

Laufer Group International is hiring an Ocean Export Representative to support ocean export operations. The role prepares freight quotes, books international ocean shipments, and coordinates carrier schedules, shipping deadlines, and trucking arrangements. The representative works with customers, ocean carriers, overseas agents, domestic transportation providers, and internal teams to deliver accurate and timely freight forwarding service. The opportunity is described as suited to a detail-oriented, customer-focused professional interested in international shipping and logistics.

Requirements

• At least 1 year of experience in freight forwarding, transportation, or supply chain operations is preferred, particularly in ocean freight pricing, quoting, or booking.
• Familiarity with international geography, ocean freight routing, and common shipping terminology.
• Understanding of ocean carrier services, schedules, and partnerships or alliances.
• Familiarity with transportation pricing practices and the ability to read and understand ocean carrier contracts.
• Ability to work with carriers, overseas agents, and domestic vendors to obtain appropriate service and pricing.
• Strong customer service skills and the ability to explain routing, pricing, and booking information clearly.
• Strong written and verbal communication skills.
• Attention to detail and the ability to organize multiple shipments, priorities, and deadlines.
• A proactive approach to solving problems and identifying process improvements.
• Proficiency with standard computer applications and the ability to learn freight forwarding systems.
• Ability to collaborate in a fast-paced, deadline-driven environment.

Responsibilities

• Communicate with customers to understand ocean export shipment requirements, including origin, destination, commodity, and timing.
• Book international ocean freight shipments with carriers, enter accurate booking details in AS400, and send booking confirmations to customers.
• Confirm and communicate vessel schedules, earliest and latest receiving dates, departure dates, and estimated arrival dates.
• Track port and rail receiving deadlines, verified gross mass (VGM), export documentation, and Automated Export System (AES) cutoffs.
• Cross-check shipment and booking information, resolve discrepancies, and escalate issues that could affect cargo movement.
• Arrange trucking when required and coordinate pickup and delivery details with domestic transportation providers.
• Keep customers, overseas agents, and internal teams informed of booking changes, shipping deadlines, and shipment status.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed