Ocean Export Agent

Expeditors • Hawthorne, CA

2d • Onsite

About The Position

The Ocean Export Agent works within the Ocean Export Department to ensure freight and related information move accurately and on time while providing exceptional customer service. The position manages shipment files, tracking and tracing, operational-system entries, and client and vendor billing in accordance with department procedures and performance measures. The schedule is Monday through Friday, 8:00 AM to 5:00 PM, and the role may require overtime to support departmental needs. The position is based in Hawthorne, California.

Requirements

• High school degree or equivalent.
• Pass a background check.
• Be legally authorized to work in the United States and not require future employment visa sponsorship.
• Fluent in English, written and verbal.
• Ability to work overtime in support of departmental needs.
• Ability to commute to Hawthorne, California.
• Comfort with numbers and basic mathematical skills.
• Comfort working in a professional business environment.

Nice To Haves

• Previous ocean freight experience.
• Associate or undergraduate degree.
• Good computer skills, including Word, Excel, and familiarity with PowerPoint.
• Ability to multitask and prioritize while remaining focused and organized.
• Proactive thought and action.
• Strong organizational skills.
• Analytical ability and strong attention to detail.
• Effective interpersonal skills, including listening, comprehension, and clear, concise communication.
• Ability to work independently and collaboratively in a team environment.
• Willingness to help with last-minute projects or assist team members.
• Excellent written, verbal, and interpersonal communication skills.
• Demonstrated strong work ethic and reliability.

Responsibilities

• Ensure timely and accurate movement of freight and information while providing exceptional customer service within the Ocean Export Department.
• Handle export files within OPS/KPI requirements.
• Create accurate and timely shipment logs in the operational system.
• Manage assigned shipment responsibilities using the Ocean Export Workboard daily.
• Track and trace Ocean Export files and provide reporting.
• Ensure accurate and timely client and vendor billing within KPI/OPS requirements.

Benefits

• Paid vacation, holiday, and sick time.
• Medical, prescription drug, dental, and vision health plans.
• Life and long-term disability insurance.
• 401(k) retirement savings plan (US only).
• Employee stock purchase plan.
• Training and personnel development program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED