Ocean Export Agent II

AIT Worldwide Logistics, Inc. • Palatine Township, IL

13d • $28 - $39

About The Position

AIT Worldwide Logistics is seeking an Ocean Export Agent II to coordinate the day-to-day export of international freight-forwarding shipments into and out of the USA across international transportation modes, based on customer requests. The role focuses on operational excellence and providing customers with a high-quality service experience. The position handles shipment coordination from order validation and routing through booking, documentation, tracking, cost confirmation, invoicing, and document distribution.

Requirements

• High school diploma or equivalent.
• Certified CargoWise Specialist CCO required.
• Advanced knowledge of CargoWise.
• Advanced math and geography skills.
• Ability to identify and resolve problems.
• Strong organizational and time-management skills.
• Ability to analyze numerical data, understand components and relationships, identify patterns, and draw conclusions.
• Intermediate knowledge of freight movement, ocean vendors, ocean space configurations, container loads, special loading constraints, regulatory requirements, pricing, service routings, AIT product offerings, equipment types, Incoterms, and shipment profitability.
• Intermediate knowledge of country regulations and AIT policies and procedures that minimize risks to customers and the company.
• Ability to perform arithmetic using units of currency, weight, volume, and distance.
• Basic to intermediate experience using MS Office.
• Ability to apply acquired job skills and company policies and procedures to complete assigned tasks.
• Ability to read, comprehend, and write routine correspondence.
• Ability to communicate and interact effectively with a variety of people and present information in one-on-one or small-group settings.
• Team-oriented and respectful toward teammates.
• Strong work ethic, with ownership, independence, accountability, and autonomy.
• Growth mindset, with a willingness to improve, adapt to change, and try different approaches.
• Customer-service focus and ability to build relationships.

Nice To Haves

• 2–4 years of freight-forwarding experience preferred.
• Dangerous Goods Certification preferred.

Responsibilities

• Receive and validate customer orders, including CargoWise organization and credit details, export power of attorney, restricted commodities, cargo value, embargoes and sanctions, additional services, documentation requirements, and Incoterms.
• Identify the best routing and transit option according to the customer request and standard operating procedures.
• Anticipate and obtain vendor quotations for potential order costs.
• Issue quotations to customers or overseas offices and agents, and confirm acceptance.
• Secure bookings from coloaders or steamship lines.
• Dispatch inland carriage with a subcontractor when applicable.
• Accrue costs in CargoWise and perform an initial profitability check.
• Issue customer booking confirmations.
• Confirm timely cargo delivery or receipt and update system milestones.
• Receive and validate customer documents.
• Obtain written AES data elements from the USPPI when applicable.
• File AES according to USPPI instructions when applicable.
• Perform security filing when applicable.
• Submit VGM to the carrier when applicable.
• Issue and submit carrier shipping instructions.
• Receive and validate the carrier draft bill of lading.
• Track and confirm vessel departure and update system milestones.
• Issue the AIT House Bill of Lading according to customer and destination instructions.
• Upload all documents to edocs in CargoWise.
• Send a pre-alert to the overseas office or agent.
• Confirm final costs, ensure all costs are accrued, and complete the final profitability check.
• Issue invoices to the customer or overseas office as required.
• Distribute documents according to shipper requirements and standard operating procedures.
• Manage customer reporting and additional system milestones as required.

Benefits

• Medical insurance
• Prescription coverage
• Health Savings Account
• Flexible Spending Accounts
• Dental insurance
• Vision insurance
• Life insurance
• AD&D coverage
• Disability coverage
• Supplemental Health benefits
• Employee Support
• Paid Parental Leave
• Pet Insurance
• 401(k)
• Tuition Reimbursement
• Up to 10 to 20 days of vacation depending on tenure
• 2 personal days
• 1 floating holiday
• 5 sick days
• 5 volunteer hours
• 6 company holidays, plus Veterans Day for Veterans
• Possible bonus based on business and/or individual performance metrics, depending on position

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED