OCDD Support Coordinator

Easterseals LouisianaShreveport, LA
Hybrid

About The Position

The OCDD Support Coordinator is responsible for providing comprehensive support services to participants. This role involves regular visits, monitoring, and coordination of services to ensure participant needs are met. The position requires strong communication and organizational skills, as well as the ability to respond effectively to emergent situations. The Support Coordinator will also work closely with providers and maintain all responsibilities related to critical incidents. This role is a mandated reporter, adhering to Louisiana Children’s Code regarding child abuse and neglect.

Requirements

  • A Bachelor’s or Master’s Degree in Social Work from a program accredited by the Council on Social Work Education AND two (2) years of paid post-degree experience in providing coordination services; or
  • A Bachelor’s or Master’s Degree in Nursing (RN) currently licensed in Louisiana (one year of paid experience as a licensed RN will substitute for the degree) AND two (2) years of paid post-degree experience in providing coordination services;
  • A Bachelor’s or Master’s Degree in a Human Service related field (i.e. psychology, education, counseling, social services, sociology, philosophy, family and participant sciences, criminal justice, rehabilitation services, substance abuse treatment, gerontology, and vocational rehabilitation) AND two (2) years of paid post-degree experience in providing support coordination services;
  • A Bachelor’s Degree in Liberal Arts or General Studies with a concentration of at least 16 hours in one of the following fields (i.e. psychology, education, counseling, social services, sociology, philosophy, family and participant sciences, criminal justice, rehabilitation services, substance abuse treatment, gerontology, and or vocational rehabilitation) AND two (2) years of paid post degree experience providing support coordination services.
  • Reliable transportation so that you may make visits to the field to conduct participant visits. These visits are generally held in the home of the participant. You may anticipate about 50% or more of your time will be in the field on home visits.
  • Will be required to pass Easterseals Louisiana’s background check and driver’s license check

Responsibilities

  • Complete quarterly visits, generating required units, if applicable, observation and monitoring, and monthly contacts.
  • Conduct and complete annual CPOC’s according to funder’s timelines.
  • Plan, schedule, and coordinate quarterly meetings with participants and providers.
  • Respond to participant changes in needs, completing/submitting appropriate paperwork.
  • Research, access, and link services.
  • Communicate and work with providers to ensure appropriate service provision.
  • Maintain all responsibilities and requirements regarding critical incidents.
  • Meet with supervisor for weekly supervision, consultation, and participant needs.
  • Attend and participate in weekly staff meetings.
  • Attend and complete required training.
  • Support participants throughout emergent situations and all public emergencies including weather-related evacuations.
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