Occupancy Specialist - Rincon Gardens

The John Stewart Company•Campbell, CA

4d•$24 - $27

About The Position

The Occupancy Specialist works as part of a team under the direction of the Property Manager to lease units and provide customer assistance to John Stewart Company clients. The role requires relating well to people and exercising good judgment and discretion when working with residents, vendors, and co-workers. The specialist reviews applications and leases, maintains resident files, supports resident recertifications, and helps ensure compliance with lease terms and applicable regulatory guidelines.

Requirements

Familiarity with the general management of subsidized housing programs.
Strong customer service and interpersonal skills, including good judgment when dealing with owners, employees, residents, visitors, and vendors.
Excellent organizational skills and attention to detail.
Strong verbal and written communication skills.
At least two years of experience in housing, social services, or a related field.
Tax Credit Specialist, Certified Occupancy Specialist, HUD, or equivalent designations are required.

Responsibilities

Review completed rental applications and leases for accuracy, completeness, and conformance to the company’s Resident Selection Policy.
Use good judgment, consistency, and self-control when interacting with applicants and handling business-related matters.
Process, complete, and maintain accurate resident files at move-in within established regulatory guidelines.
Maintain strong relationships with residents and adhere to Fair Housing, Equal Employment, and Equal Housing Opportunity requirements.
Assist residents with completing and signing paperwork for interim and annual recertifications according to regulatory guidelines.
Ensure residents comply with their leases, rules, and regulations.

Benefits

Medical, dental, and vision care for employees working 30 or more hours per week.
Preventative medical care paid at 100% for employees working 30 or more hours per week.
Vacation leave of up to ten days per year in the first year for employees working 30 or more hours per week.
Up to 80 hours of sick time per year.
Flexible Spending Accounts for Health Care and Dependent Care for employees working 30 or more hours per week.
Company-paid Life, AD&D, and Long Term Disability for employees working 30 or more hours per week.
Free, confidential counseling through the Employee Assistance Program.
Commuter benefit program.
Discounts for AT&T and ClassPass.
$100 annual Wellness Reimbursement.
Matching 401(k) Retirement Savings Plan of up to 2% of compensation for employees working 20 or more hours per week.