Occupancy Planner

JLL•Chicago, IL

4d•Hybrid

About The Position

JLL is seeking an Occupancy Planner in Chicago to join their Occupancy Planning and Management Account team. This hybrid role requires 3-4 days a week on-site at the client's Chicago office, with remote work opportunities. The Occupancy Planner will be responsible for tracking, analyzing, and managing space in the client's Chicago office, developing strategies, scenarios, space plans, and projects for the site. The role also involves leveraging space and occupancy data for strategic planning and space planning solutions using BI & AI.

Requirements

Hands on space planning experience in a large office environment.
Strong AutoCAD and Excel capabilities.
Ability to navigate challenges and problem solve.
Enjoy gathering details, investigate and discuss findings, as well as generate data narratives that reveal trends and initiate strategic decisions.
Passionate about continuous learning, evolving best practices, new technologies, detecting process and data gaps, as well as partnering with team(s) to develop appropriate resolutions.
Focused on cultivating strong relationships and team partnerships.
Proactive: Asking the right questions to understand our clients' underlying needs.
Ability to multi-task, and manage time to meet deadlines.
Comfortable using software to support planning solutions and communicate ideas clearly with the planning team and client.
Advanced skills in AutoCAD, and Microsoft Excel (pivot table, vlook-up, cell calculations).
Proficiency in Microsoft Office Suite.
Ability to consolidate data and floor plans into PowerPoint Presentations.
Excellent communication skills – both written and spoken.
Strong interpersonal skills, able to understand complex ideas and communicate them to others.
Ability to interact with external and internal clients.
Think strategically, simplify the complex, see the big picture, and drive results.
Adaptable and open to change and astute during times of risk.
Intellectual curiosity in resolving challenges and enthusiasm to drive deliverables.
Candidates must be authorized to work in the United States without sponsorship.

Nice To Haves

Project management, or project fit-out experience is helpful.
Experience with CAFM / IWMS software will be highly valuable.
A working knowledge of occupancy utilization, office design principles and trends such as the hybrid workplace.
A Bachelor's Degree in Real Estate, Architecture, Design, Project Management, or related field is preferred.

Responsibilities

Collaborate with Transactions teams to align occupancy strategies with market conditions.
Support lease renewal negotiations with occupancy impact analysis.
Create responsive, efficient, and future-ready workplace strategies aligned to the client’s Hybrid Workplace model.
Monitor occupancy metrics and trends to identify optimization opportunities.
Provide data-driven insights for strategic real estate decisions.
Create detailed space allocation reports, plans and layouts: Workplace programming, test fits, furniture planning, neighborhood planning and tactical planning.
Through Utilization and Attendance analysis create responsive, efficient and future-ready workplace environments.
Develop comprehensive occupancy forecasts and space utilization models.
Create and maintain scenarios for space reconfiguration and relocation planning.
Provide project management support to oversee major space reconfiguration from planning to execution.
Oversee design initiatives, branding, furniture selection, and beyond ensuring local projects align to our clients global hybrid workplace design standards.
Work with architects, project managers, facilities teams and vendors to execute space plans.
Keep floorplan layouts, space types, furniture and employee allocations up to date.
Regular data auditing, portfolio site alignment maintaining strong relations with site contacts to improve data accuracy.
Sustain accurate occupancy records and metrics in the CAFM system (FMS Space) as well as how we share or report the data and insights.
Generate regular occupancy reports and performance metrics, include monthly headcount reporting, portfolio reporting, & ad-hoc space, lab, Business Unit, and headcount analysis requests.
Conduct comparative analysis of occupancy performance across Chicago site in relation to our clients 3:2 hybrid workplace model.
Manage technology integration by supporting site set up of the client’s Mobile Workplace App used for space bookings, wayfinding, office information and more.
Handle ad-hoc project requests; potential stretch assignments with collaboration across service lines and end users.
Participate in on-going process improvement and documentation in partnership with our global Occupancy Planning team.
Extract and analyze data to support in the BI Dashboard development initiatives of Occupancy Planning, our client, and the Account.
Contribute to integrations and pilots of AI capabilities to increase productivity and strengthen deliverables and insights.