O/O Driver Recruiter

Swift Transportation•Phoenix, AZ

22d•$21 - $25

About The Position

Swift Transportation is hiring an O/O Driver Recruiter to recruit and support owner-operators (O/Os). The role explains the O/O program accurately, helps prospective owners understand the cash flow and expenses involved in starting a trucking business, and supports current owners with proactive retention solutions. It also involves customer engagement, contract-process coordination, problem solving, and maintaining strong, trust-based relationships with owners, prospective owners, and coworkers. Swift describes itself as a large truckload carrier with a history dating to the 1960s and emphasizes continual learning, employee growth, and a supportive culture. The position offers an hourly pay range of $21.00–$25.00 plus commission. Candidates must be authorized to work in the United States; employment visa sponsorship is not available.

Requirements

Two years of experience in customer relations or as a business adviser in the trucking industry.
Basic understanding of marketing and small-business management.
Excellent verbal and written communication skills.
Exceptional listening and interpersonal skills.
Sound judgment and problem-solving skills.
Self-motivated and able to work independently.
Good understanding of Microsoft Office Suite.
Associate degree in business or a related field, or an equivalent combination of education and/or experience.
Must be authorized to work in the United States; the company does not sponsor employment visas.

Responsibilities

Communicate accurate information about the O/O program to prospective owner-operators while following company standards and applicable regulations.
Support current owner-operators with proactive communication and retention solutions.
Explain potential cash flow and related costs, including routine maintenance, insurance, and other expenses associated with starting a small trucking business.
Provide professional customer engagement and service, using the available tools and programs.
Identify and address potential customers by tracking and notifying drivers about approvals, available trucks, and relevant information.
Identify and resolve issues during the contract process and accurately complete the required truck-contract documents.
Understand the available services and identify possible solutions for each owner.
Develop strong, trust-based relationships with owners, prospective owners, and coworkers through professional communication.
Continue improving personal skills and performance.
Prioritize work while developing business acumen and commitment to excellence.
Perform other duties as assigned by leadership.