O/O Driver Recruiter

Swift Transportation•Lancaster, TX

56d•$21 - $24

About The Position

Swift Transportation is seeking an O/O Driver Recruiter to communicate information about its owner-operator program to prospective owner-operators and support current owner-operators. The role provides information about potential cash flow and startup expenses, including routine maintenance and insurance, and helps owners identify suitable services and solutions. It also involves customer engagement, tracking and communicating driver approvals and truck availability, resolving issues during the contracting process, and accurately completing required documents. The recruiter builds trust-based relationships with owners, prospective owners, and coworkers, continually develops their skills, prioritizes work, and performs other duties assigned by leadership. The listed pay range is $21.00–$24.00 plus commission. Swift describes itself as a truckload carrier with locations nationwide and highlights training, development, and advancement opportunities.

Requirements

Two years of experience in customer relations or as a business adviser in the trucking industry.
Basic understanding of marketing and small business management.
Excellent verbal and written communication skills.
Exceptional listening and interpersonal skills.
Sound judgment and problem-solving skills.
Self-motivated and able to work independently.
Good understanding of Microsoft Office Suite.
Associate degree in business or a related field, or an equivalent combination of education and experience.

Responsibilities

Communicate accurate information about the O/O program to prospective owner-operators while following company standards and applicable regulations.
Support current owner-operators with proactive communication and solutions intended to aid retention.
Explain potential cash flow and expenses associated with starting a small trucking business, including routine maintenance and insurance.
Provide professional customer engagement and service using available tools and programs.
Track and notify drivers about approvals, available trucks, and other relevant information.
Identify and resolve potential problems during the contract process and accurately complete all required contracting documents.
Understand available service offerings and identify possible solutions for owners.
Develop trust-based relationships with owners, prospective owners, and coworkers through professional conversations.
Continually improve personal skills and performance.
Prioritize work while developing business acumen and commitment to excellence.
Perform other duties assigned by leadership.