O/O Driver Recruiter

Swift Transportation•Phoenix, AZ

20d

About The Position

Swift Transportation is hiring an O/O Driver Recruiter to communicate the owner-operator (O/O) program accurately to prospective owners while following company standards and applicable regulations. The role supports current owner-operators with proactive solutions to aid retention, explains potential cash flow and business startup expenses, and provides professional customer engagement throughout the recruitment and contracting process. The recruiter identifies and follows up with potential customers, keeps drivers informed about approvals and available trucks, resolves issues that could affect customer or company expectations, and completes required contracting documents accurately. The position requires knowledge of the services available to help owners find suitable solutions, strong trust-based relationships with owners and coworkers, and ongoing attention to prioritization, business acumen, and performance. Other duties may be assigned by leadership. Swift Transportation describes itself as a nationwide truckload carrier with a history dating to the 1960s. The company highlights learning, advancement, a supportive environment, training, diversity and inclusion, and community volunteer opportunities. Candidates must be authorized to work in the United States; the company does not sponsor employment visas.

Requirements

At least two years of experience in customer relations or as a business adviser in the trucking industry.
Basic understanding of marketing and small business management.
Excellent verbal and written communication skills.
Exceptional listening and interpersonal skills.
Sound judgment and problem-solving skills.
Self-motivated and able to work independently.
Good understanding of Microsoft Office Suite.
Associate degree in business or a related field, or an equivalent combination of education and experience.
Must be authorized to work in the United States; employment visa sponsorship is not provided.

Responsibilities

Communicate accurate information about the owner-operator program to prospective owners while adhering to company standards and applicable regulations.
Support current owner-operators with proactive solutions to aid driver retention.
Explain potential cash flow and expenses associated with starting a small trucking business, including routine maintenance and insurance.
Provide professional customer engagement and customer service using available tools and programs.
Track and notify drivers about approvals, available trucks, and other relevant information.
Identify and resolve potential problems during the contracting process and accurately complete required documents.
Understand available services and identify possible solutions for owners.
Develop trust-based relationships with owners, prospective owners, and coworkers through professional communication.
Continuously improve skills and performance, prioritize work, and build business acumen and commitment to excellence.
Perform other duties as assigned by leadership.