Nutrition Services Field Manager

Tacoma Public Schools•Nutrition Services 3321 S. Union Ave, WA

About The Position

The Nutrition Services Field Manager leads and develops Nutrition Services personnel to ensure safe, efficient, and compliant food service operations. The position supports high-quality food and services for students, staff, and the district community while meeting nutritional requirements and health and safety standards, and addressing staffing and training needs. The manager oversees district nutrition programs, including the National School Lunch Program, Breakfast After the Bell, Early Childhood Nutrition, Beyond the Bell Snack/Afternoon Snack, Catering, and the Summer Meal Program. The role includes staff supervision and development; site visits and operational guidance; review of records, deposits, and reimbursement documentation; staff scheduling; urgent issue response; inventory coordination; and maintaining staff communication and documentation resources. The manager also represents the district at an annual School Nutrition Association conference and provides operational coverage as needed. The position requires a bachelor's degree in a related field or comparable experience and professional development, three years of relevant food service experience, and supervisory experience. Required credentials include a Washington State Food Handler's card and a Certified Food Protection Manager certification (which may be completed within the first six months), as well as a valid Washington State driver's license and access to personal transportation. Fingerprint and background clearances are required. The role involves travel to district and community sites, occasional travel outside the district, and extended or flexible hours as needed.

Requirements

  • Bachelor's degree in nutrition, dietetics, management, business, or a closely related field, or comparable experience and professional development.
  • Three years of food service industry experience involving child nutrition programs, volume processing, cook/chill production methods, factory supervision, and/or central food processing plants.
  • Supervisory experience.
  • Valid Washington State Food Handler's card.
  • Certified Food Protection Manager certification; may be completed within the first six months in the role.
  • Valid Washington State driver's license and access to personal transportation.
  • Fingerprinting and successful Washington State Patrol and FBI background and sexual misconduct clearances.
  • Knowledge of general accounting and bookkeeping procedures.
  • Skills in obtaining, clarifying, and exchanging information; logical thinking; operating commercial kitchen equipment; and providing quality customer service.
  • Ability to prepare food for school lunch programs and manage kitchen staff.
  • Ability to maintain accurate financial records and perform arithmetic calculations accurately.
  • Ability to organize and coordinate activities, set priorities, and maintain effective follow-up procedures.
  • Ability to operate a personal computer with spreadsheet software.
  • Ability to lift and carry up to 30 pounds and up to 50 pounds using team-lift techniques.
  • Ability to establish and maintain effective working relationships in a multicultural, diverse socioeconomic setting.
  • Ability to demonstrate reasonable, reliable, and regular attendance.

Responsibilities

  • Manage food service operations to ensure compliance with nutritional requirements, certification standards, and health and safety regulations across district nutrition programs.
  • Supervise, orient, train, evaluate, and discipline Nutrition Services staff as appropriate.
  • Ensure staff follow health, safety, and nutritional standards and that kitchens meet the needs of their individual buildings.
  • Conduct site visits to monitor menus, standardized recipes, HACCP protocols, and health and safety practices.
  • Provide guidance on workflow improvements and assess staff training needs.
  • Monitor meal input records, bank deposits, and other reports for accuracy and completeness; resolve discrepancies promptly.
  • Manage staff schedules to provide coverage for school meals, afterschool programs, and special events such as catering.
  • Serve as the primary contact for urgent off-hours Nutrition Services issues, including equipment malfunctions; coordinate with security, direct food retrieval, and communicate with the warehouse.
  • Facilitate staff workshops on food service requirements, food preparation, health standards, sanitation, point-of-sale systems, and reporting.
  • Prepare documentation for state reimbursement claims and assist with other expense and reimbursement claims as directed.
  • Assist staff with inventory orders for just-in-time product delivery and projected menu needs.
  • Develop and maintain staff communication tools and documentation, including websites, newsletters, standard operating procedures, and shared libraries such as SharePoint.
  • Attend a national or state School Nutrition Association conference annually, represent the district, and bring back practices to improve the Child Nutrition Services Program.
  • Perform duties of other positions within the area of responsibility to provide coverage for food service operations.
  • Maintain job-related knowledge and skills through professional development.
  • Represent Nutrition Services in interactions with student groups and school personnel.
  • Maintain regular, reliable, and predictable attendance.

Benefits

  • Full range of benefits offered by Tacoma Public Schools.
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