Nutrition Services Call Center

Corewell Health • Grand Rapids, MI

4d • Onsite

About The Position

Join Corewell Health’s Nutrition Services team and participate in all aspects of patient meal service. Duties include answering phones in the call center, preparing and assembling food and patient trays, cleaning and sanitizing dishes and equipment, delivering and retrieving meal trays, and managing stock. Team members communicate and collaborate with colleagues to ensure continuity of service and a positive work environment. No experience is required; training and support are provided, with opportunities to learn new skills and develop a career.

This part-time role is based at Blodgett Hospital in Grand Rapids. The posted schedule is 6:30 a.m. to 3 p.m. on Tuesdays, Fridays, and every other weekend, with 16 scheduled hours per week. The job posting also lists the hours as “6:30 p.m. to 3 p.m.”

Requirements

• No experience is required; training and support are provided.
• Required credential: CRT-Work Permit (listed for unknown/high school student employees).

Nice To Haves

• High school diploma or equivalent.

Responsibilities

• Prepare and maintain serving lines with dishes, silverware, food items, and condiments; prepare cold food items and ensure food and supplies are stored, refrigerated, and dated properly.
• Serve food and replenish items as needed; disassemble and clean food stations after use.
• Set up and operate cash register and cash-handling equipment; collect payments accurately, balance the register, record totals, and deposit money in the appropriate location.
• Wash and clean pots, pans, utensils, equipment, and major equipment; operate the dishwasher; store clean equipment; and complete daily cleaning assignments, including sweeping, mopping, and operating the mechanical floor cleaner.
• Transport refuse and materials in carts while maintaining the safety of self and others.
• Set up and deliver food carts to patient and other food delivery areas; retrieve carts and return them to the dish room for cleaning.
• Strip patient and cafeteria trays and sort soiled equipment for cleaning.
• Work an assigned tray-line station and assemble patient trays according to established standards and dietary requirements, maintaining appropriate speed, accuracy, and appearance.
• Verify room numbers, bed numbers, birth dates, and patient names when delivering trays to ensure delivery to the correct patient.
• Participate in quality monitoring, including taking and recording food, refrigeration, and dish-machine temperatures.
• Assist with care and maintenance of department facilities, equipment, and supplies, and report malfunctions to management.
• Answer phones in the call center and collaborate with team members to support continuity of service.

Benefits

• Comprehensive benefits package, with eligibility based on employment type and status.
• On-demand pay program powered by Payactiv.
• Discounts directory with deals on restaurants, phone plans, spas, and other offerings.
• Optional identity theft protection, home insurance, and auto insurance.
• Traditional and Roth retirement options with service contribution and match savings.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed