Nutrition Services Call Center

Corewell Health•Grand Rapids, MI
•Onsite

About The Position

Join Corewell Health’s Nutrition Services team and participate in all aspects of patient meal service. The role includes answering phones in the call center, assembling patient trays, cleaning and sanitizing dishes and equipment, delivering and picking up meal trays, and managing stock. Communication and collaboration with team members help ensure continuity of service and a positive work environment. No experience is required; training and support are provided, with opportunities to learn new skills and develop your career.

Requirements

  • Required: CRT-Work Permit - UNKNOWN.
  • No experience is required; training and support are provided.

Nice To Haves

  • High school diploma or equivalent.

Responsibilities

  • Prepare and maintain serving lines with dishes, silverware, hot and cold food items, condiments, and other supplies.
  • Prepare and assemble cold food items such as salads, desserts, and nourishments, and store, refrigerate, and date food and related items properly.
  • Serve food as directed and replenish items as needed.
  • Disassemble and clean food stations, including counters, steam tables, and warmers.
  • Set up and operate the cash register and cash-handling equipment; accurately collect payments, count and balance the register, record totals, and deposit money in the appropriate location.
  • Perform routine and heavy-duty cleaning of pots, pans, utensils, and other equipment.
  • Load, operate, and unload the dishwasher, and store clean equipment in an orderly fashion.
  • Clean major equipment such as ovens, grills, dish machines, steam tables, and mixers.
  • Transport refuse and other materials in large carts while ensuring the safety of self and others.
  • Maintain sanitary conditions through daily cleaning assignments, including cleaning, sweeping, mopping, and operating the mechanical floor cleaner.
  • Set up and deliver food carts to patient and other food-delivery areas, then retrieve carts and return them to the dish room for cleaning.
  • Strip patient and cafeteria trays and sort soiled equipment for cleaning.
  • Work an assigned tray-line station and assemble patient trays according to established standards and dietary requirements.
  • Assemble patient trays with appropriate speed, accuracy, and appearance.
  • Deliver trays to patients, verifying room numbers, bed numbers, birth dates, and patient names to ensure delivery to the correct patient.
  • Participate in selected quality-monitoring activities, including taking and recording food, refrigeration, and dish-machine temperatures.
  • Assist with the care and maintenance of department facilities, equipment, and supplies, and report malfunctions to management.

Benefits

  • Comprehensive benefits package to support financial, health, and work/life balance goals.
  • On-demand pay program powered by Payactiv.
  • Discounts directory with deals on restaurants, phone plans, spas, and other items.
  • Optional identity theft protection, home insurance, and auto insurance.
  • Traditional and Roth retirement options with service contribution and match savings.
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