NUTRITION OPERATOR (PART TIME)
About The Position
The Nutrition Operator secures patient meal selections and special requests or needs through telephone or face-to-face interactions. The role supports patients by helping ensure food choices meet their preferences while complying with prescribed diets, allergies, sensitivities, and dietary restrictions. It also involves coordinating with nursing, addressing patient concerns, protecting confidential information, and following food safety, sanitation, and reporting procedures. This is a part-time position at Saint Vincent Hospital in Green Bay, Wisconsin. The schedule is 3:00 p.m. to 7:00 p.m., with rotating weekends required. Prior call center or customer service experience is preferred but not required; training is offered. The pay range is $16.00 to $18.00 per hour.
Requirements
- Prior call center or customer service experience is preferred but not required.
Nice To Haves
- Prior call center or customer service experience.
Responsibilities
- Follow proper telephone etiquette and procedures when interacting with patients, visitors, and healthcare professionals.
- Offer menu alternatives that comply with prescribed diets and account for allergies, sensitivities, and cultural, ethnic, or religious preferences.
- Respond to patient needs and resolve concerns or complaints promptly, or report requests for assistance to a supervisor.
- Comply with restrictions for special and modified diets while meeting food preferences within diet-order guidelines.
- Interact with nursing staff to confirm diet prescriptions and meet patients’ food needs.
- Follow facility confidentiality and patient-rights policies, including HIPAA policies and procedures.
- Comply with applicable health and sanitation regulations and department sanitation procedures.
- Follow HACCP guidelines when assembling and distributing food supplies.
- Complete required daily, weekly, and monthly reports on time.
- Perform other duties as assigned.
Benefits
- Retirement Plan
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Voluntary benefits including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
- Paid and/or unpaid time off may be available in accordance with applicable federal, state, and local laws
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What This Job Offers
Job Type
Part-time
Education Level
No Education Listed
