Nutrition Care Retail Associate - Weekend (Part-Time)

University of Utah Health•Salt Lake City, UT

4d•Onsite

About The Position

The Nutrition Care Retail Associate responds to and fulfills staff and visitor meal requests in a cafeteria and/or catering setting. The role involves listening to customer orders, preparing food as requested, handling payments, and cleaning and stocking work areas. It is not responsible for direct patient care. The associate provides customer service and food service across cafeteria, deli, espresso bar, and catering operations. Work may include preparing food at multiple stations, maintaining stock and sanitation, documenting waste and cleaning, and supporting event setup, service, and breakdown. This is an entry-level position in a high-volume healthcare setting.

Requirements

This is an entry-level position.
Obtain a current food service worker's permit within one month of hire.
Hold a current Utah Food Handler Permit or an ANSI-accredited Food Protection Manager certification; additional license requirements may be set by the hiring department.
Ability to perform the essential functions of the job.
Basic math and computer skills.
Communication and human relations skills.
Ability to handle customer service issues, cash handling, and supply stocking with minimal direct supervision.
Ability to perform or coordinate others’ activities to maintain operations during staff shortages.
Ability to manage customer special requests and determine when to refer questions to department supervisors.
Ability to comply with departmental attendance policies.
Ability to follow detailed written and oral instructions.
Ability to meet the stated physical requirements with or without accommodation, including lifting, carrying, pushing, or pulling up to 50 pounds and standing and walking for sustained periods.
Ability to work around cleaning chemicals and equipment and supply hazards, including wet or hot surfaces, sharp edges, meat slicers, and food processors.

Responsibilities

Provide exceptional customer service, answer questions, address concerns, and help resolve complaints.
Prepare and serve food as ordered to cafeteria, deli, and espresso bar customers.
Ensure menu items, stock items, and beverages are complete and available on time according to Nutrition Care Services standards.
Prepare meals at grill, pizza, deli, salad bar, hot entrée bar, beverage cooler, and fountain stations according to customer requests.
Complete forms documenting waste, items received, and stations cleaned.
Restock work areas during and at the end of shifts.
Follow food safety measures and continually clean work areas to maintain sanitation.
Follow appropriate cash-handling procedures.
May provide guest service at events and banquets, including buffets, plated service, carving stations, food running, and replenishing products and supplies.
May set up and execute events by transporting, setting up, breaking down, and returning equipment to designated storage according to event standards and instructions.
May perform side work to maintain clean and safe catering areas.
May clean, organize, and restock products and equipment returned from catering events.
Perform other duties as assigned.