Nutrition Care Retail Associate - Weekend (Part-Time)

University of Utah Health•Salt Lake City, UT

About The Position

The Nutrition Care Retail Associate responds to and fulfills meal requests from staff and visitors in a cafeteria, deli, espresso bar, or catering setting. The role involves listening to customer orders, preparing and serving food as requested, handling payments, and cleaning and stocking work areas. It is not responsible for direct patient care. The position is entry level and requires a current food service worker's permit within one month of hire, along with one of the specified food safety credentials.

Requirements

Ability to perform the essential functions of the job.
Basic math and computer skills.
Communication and human relations skills.
Ability to handle customer service, cash handling, and supply stocking issues with minimal direct supervision.
Ability to perform or coordinate others' activities to ensure proper operations during staff shortages.
Ability to manage customer special requests and determine when to refer questions to department supervisors.
Ability to comply with departmental attendance policies.
Ability to carry out detailed written and oral instructions.
Current food service worker's permit within one month of hire.
One of the following: current Utah Food Handler Permit, or current Food Protection Manager certification accredited by ANSI.
Additional license requirements may be determined by the hiring department.
Ability to meet the physical and working-condition requirements with or without an accommodation, including lifting, carrying, pushing, or pulling up to 50 pounds and sustained standing and walking.

Responsibilities

Provide exceptional customer service, answer questions, respond to concerns, and assist with resolving complaints.
Provide quality food service to cafeteria, deli, and espresso bar customers, preparing and serving food as ordered.
Ensure menu items, stock items, and beverages are complete and available on time according to NCS standards.
Prepare meals at grill, pizza, deli, salad bar, hot entree bar, beverage cooler, and fountain stations according to customer requests.
Complete forms documenting waste, received items, and cleaned stations.
Restock work areas throughout and at the end of each shift.
Follow food safety measures and continually clean work areas to maintain sanitation.
Follow appropriate cash handling procedures.
May provide guest service at events and banquets, including buffets, plated service, carving stations, running food, and replenishing products and supplies.
May set up and execute events by pulling, transporting, setting up, breaking down, and returning equipment to designated storage according to instructions and event standards.
May perform catering side work to maintain a clean and safe work environment.
May clean, organize, and restock products or equipment returned from catering events.
Perform other duties as assigned.