Nutrition Assistant - PT - Days - MHW

Memorial Healthcare
•Onsite

About The Position

The Nutrition Assistant assists patients with menu selections and meal service based on physician-ordered diet parameters. The role supports timely meal processing, patient and guest satisfaction, and coordination with nursing units to enhance the patient experience. The assistant also receives meal-order calls and maintains documentation of food preferences, diet orders, and allergies.

Requirements

  • High school diploma or equivalent.
  • One year of customer service-related experience.
  • Critical thinking skills and decisive judgment.
  • Ability to work with minimal supervision in a stressful environment and take appropriate action.

Responsibilities

  • Help patients make menu selections that comply with their dietary requirements and restrictions.
  • Ensure the patient meal process is completed within expected timeframes.
  • Assist with patient and guest satisfaction initiatives.
  • Resolve, refer, or report service quality issues as appropriate.
  • Assemble patient meal trays according to patient selections and dietary requirements and restrictions.
  • Collaborate with assigned nursing units to enhance the patient experience.
  • Receive and respond to phone calls regarding patient and guest meal orders.
  • Maintain and document food preferences, diet orders, and food allergies.
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