Nutrition Assistant II

CommonSpirit Health•Omaha, NE

5d•Onsite

About The Position

At CHI Health Immanuel, the Nutrition Assistant assists in delivering high-quality, safe, and efficient food services to patients and staff. The role involves preparing and delivering meal trays, assisting with food preparation, maintaining cleanliness, complying with food-safety requirements, and interacting with patients about dietary needs. Success requires attention to detail, food-safety knowledge, and customer service skills that support a positive dining experience. The Nutrition Assistant prepares and serves food according to menus and dietary requirements using kitchen utensils and equipment. The role includes knowing recipe ingredients to answer questions about food allergies, monitoring food temperatures during cooking, holding, and storage, preventing cross-contamination, following personal hygiene requirements, and labeling and storing food, equipment, and machinery according to regulations and facility guidelines. The position also supports appropriate meal portions and presentation, follows organizational service standards, and provides service recovery or escalates concerns to leadership as needed. Depending on assignment, duties may include following therapeutic diet and allergy requirements; using production tools or electronic meal tallies; explaining basic therapeutic diet orders and menus; referring additional nutrition questions to clinical support staff; collecting and communicating food preferences; using diet-office software and electronic health records to review diet orders and nutritional reports; and cleaning equipment and work areas.

Requirements

At least one year of food-service experience.
High school graduate with a general studies background or a high school GED with a general studies background is preferred.
Customer-service experience is preferred.

Nice To Haves

High school graduation or GED, General Studies.
Customer-service experience.

Responsibilities

Prepare and serve food according to menus and dietary requirements using required kitchen utensils and equipment.
Know recipe ingredients and respond to questions or requests concerning food allergies.
Follow healthcare food-service standards, regulations, guidelines, and procedures, including monitoring food temperatures during cooking, holding, and storage.
Prevent cross-contamination and comply with personal hygiene requirements.
Label food products properly and store food, equipment, and machinery according to regulations and facility guidelines.
Follow organizational standards and guidelines to provide a high-quality patient and customer experience.
Ensure appropriate meal portions and attractive presentation.
Provide service recovery and escalate issues to leadership as needed.
Follow therapeutic diet modifications and allergy restrictions for patient meal trays, nourishment, snacks, and supplements, as applicable.
Print, provide, and follow production tools or electronic meal tallies and differentials for food preparation, as applicable.
Explain basic therapeutic diet orders and menus and respond to questions from patients and family members, as applicable.
Escalate additional patient nutrition questions or needs to appropriate clinical support team members, as applicable.
Collect patient food preferences, ensure they comply with prescribed diet orders, and communicate them to the kitchen promptly for menu planning, as applicable.
Operate electronic diet-office software and tools according to established procedures and protocols, as applicable.
Navigate electronic health records to access patient diet orders and nutritional reports, as applicable.
Clean equipment and work areas, including tray lines, equipment, coolers, and office areas, and empty trash cans.