Nutrition Assistant II
About The Position
The Nutrition Assistant II assists in delivering high-quality, safe, and efficient food services to patients and staff. The role includes preparing and delivering meal trays, assisting with food preparation, maintaining cleanliness and food safety, and interacting with patients about dietary needs. Success in the position requires attention to detail, food safety knowledge, and strong customer service skills. The role prepares and serves food according to menus and dietary requirements, using kitchen utensils and equipment, and maintains knowledge of recipe ingredients to answer questions about food allergies. It follows healthcare foodservice standards and procedures for food temperatures, cross-contamination prevention, personal hygiene, product labeling, and proper storage of food, equipment, and machinery. The Nutrition Assistant also supports a high-quality patient and customer experience through proper portions, appealing presentation, and service recovery, escalating issues to leadership when appropriate. Depending on assignment, duties may also include accommodating therapeutic diets and allergy restrictions; using production tools, electronic meal tallies, and diet-office software; explaining basic therapeutic diet orders and menus; gathering patient food preferences and communicating them to the kitchen; accessing patient diet orders and nutritional reports in electronic health records; and cleaning equipment and work areas.
Requirements
- One year of food service experience.
Nice To Haves
- High school graduate, General Studies, upon hire.
- High school GED, General Studies, upon hire.
- Customer service experience.
Responsibilities
- Prepare and serve food according to menu guidelines and patient dietary requirements using required kitchen utensils and equipment.
- Maintain knowledge of recipe ingredients to answer questions about food allergies or requests.
- Monitor and maintain food temperatures during cooking, holding, and storage; prevent cross-contamination; follow personal hygiene requirements and foodservice procedures.
- Label food products properly and store food, equipment, and machinery according to regulations and facility guidelines.
- Ensure proper meal portions and an aesthetically pleasing presentation, and provide service recovery while escalating issues to leadership as needed.
- Follow therapeutic diet modifications and allergy restrictions for patient meal trays, nourishment, snacks, and supplements, as assigned.
- Use production tools and electronic meal tallies or differentials to support food preparation, as assigned.
- Explain basic therapeutic diet orders and menus and respond to patient and family questions; refer additional nutrition questions or needs to appropriate clinical support team members.
- Collect patient food preferences and communicate them to the kitchen in a timely manner while ensuring compliance with prescribed diet orders.
- Operate electronic diet-office software and tools according to established procedures and protocols.
- Navigate electronic health records to access patient diet orders and nutritional reports.
- Clean equipment and work areas, including tray lines, equipment, coolers, and office areas, and empty trash cans.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
