Nutrition Assistant II
About The Position
At CHI Health Creighton University Medical Center - Bergan Mercy, the Nutrition Assistant supports patient-centered care by helping provide high-quality, safe, and efficient food services to patients and staff. The role includes preparing and delivering meal trays, assisting with food preparation, maintaining cleanliness and food safety, and responding to patients’ dietary needs to help create a positive dining experience. The Nutrition Assistant prepares and serves food according to menus and dietary requirements, uses required kitchen utensils and equipment, and maintains knowledge of recipe ingredients to answer food-allergy questions. The role follows foodservice standards and procedures for temperature monitoring, cross-contamination prevention, personal hygiene, food labeling, and proper storage of food, equipment, and machinery. It also supports a high-quality patient and customer experience through accurate portions, appealing presentation, service recovery, and escalation of concerns to leadership as needed. Depending on assigned duties, the Nutrition Assistant may follow therapeutic diet and allergy guidelines; use production tools or electronic meal tallies; explain basic therapeutic diet orders and menus; collect and share patient food preferences; operate diet-office software; access patient diet orders and nutritional reports in electronic health records; and perform general cleaning of equipment and work areas.
Requirements
- One year of food service experience.
- Demonstrate meticulous attention to detail, food safety knowledge, and excellent customer service.
Nice To Haves
- High school graduate in general studies, upon hire, or a GED in general studies, upon hire.
- Customer service experience.
Responsibilities
- Prepare and serve food according to menu and dietary requirements using required kitchen utensils and equipment.
- Know recipe ingredients and respond to food-allergy questions or requests.
- Monitor and maintain food temperatures during cooking, holding, and storage.
- Prevent food cross-contamination and follow personal hygiene requirements.
- Label food products properly and store food, equipment, and machinery according to regulations and facility guidelines.
- Follow organizational standards and guidelines for a high-quality patient and customer experience.
- Ensure proper meal portions and appealing presentation.
- Provide service recovery and escalate issues to leadership as needed.
- Follow therapeutic diet modifications and allergy restrictions for patient meal trays, nourishment, snacks, and supplements, when assigned.
- Use production tools or electronic meal tallies and differentials for food preparation, when assigned.
- Explain basic therapeutic diet orders and menus and respond to questions from patients and family members, when assigned.
- Escalate additional patient nutrition questions or needs to appropriate clinical support team members, when assigned.
- Collect patient food preferences, ensure compliance with prescribed diet orders, and share preferences with the kitchen in a timely manner, when assigned.
- Operate electronic diet-office software and tools according to established procedures and protocols, when assigned.
- Navigate electronic health records to access patient diet orders and nutritional reports, when assigned.
- Clean equipment and work areas, including tray lines, equipment, coolers, and office areas, and empty trash cans.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
