Nutrition Assistant II
About The Position
At CHI Health Creighton University Medical Center - Bergan Mercy, the Nutrition Assistant supports patient-centered care by delivering high-quality, safe, and efficient food services to patients and staff. The role includes preparing and delivering meal trays, assisting with food preparation, maintaining cleanliness and food safety, and interacting with patients about dietary needs. Success requires attention to detail, food safety knowledge, and customer service skills that contribute to a positive dining experience. The Nutrition Assistant prepares and serves food according to menus and dietary requirements using required kitchen utensils and equipment. The role includes knowing recipe ingredients to answer questions about allergies or food requests; following applicable healthcare foodservice standards and procedures; monitoring food temperatures; preventing cross-contamination; maintaining personal hygiene and proper food labeling and storage; and following facility guidelines for food equipment and machinery. The assistant also supports high-quality patient and customer experiences through proper portions, attractive presentation, service recovery, and escalation of concerns to leadership. Depending on assignment, responsibilities may also include supporting therapeutic diet requirements and allergy restrictions; using production tools or electronic meal tallies; explaining basic therapeutic diets and menus; collecting and communicating patient food preferences; operating electronic diet office software; accessing patient diet orders and nutritional reports in electronic health records; and cleaning equipment and work areas.
Requirements
- One year of food service experience.
Nice To Haves
- High school graduate in General Studies, upon hire.
- High school GED in General Studies, upon hire.
- Customer service experience.
Responsibilities
- Prepare and serve food according to menu and dietary requirements using required kitchen utensils and equipment.
- Maintain knowledge of recipe ingredients to answer food allergy questions and respond to food requests.
- Follow healthcare foodservice standards, regulations, guidelines, and procedures, including monitoring food temperatures during cooking, holding, and storage.
- Prevent cross-contamination, comply with personal hygiene requirements, label food products properly, and store food, equipment, and machinery according to regulations and facility guidelines.
- Ensure proper meal portions and aesthetically pleasing presentation, provide service recovery, and escalate concerns to leadership as needed.
- Follow therapeutic diet modifications and allergy restrictions for patient meal trays, nourishment, snacks, and supplements, as assigned.
- Use production tools and/or electronic meal tallies or differentials for food preparation, as assigned.
- Explain basic therapeutic diet orders and menus, answer patient and family questions, and refer additional nutrition questions or needs to appropriate clinical support team members.
- Collect patient food preferences and communicate them to the kitchen for menu planning in a timely manner while ensuring compliance with prescribed diet orders.
- Operate electronic diet office software and tools according to established procedures and protocols.
- Navigate electronic health records to access patient diet orders and nutritional reports.
- Clean equipment and work areas, including the tray line, equipment, coolers, and office area, and empty trash cans.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
