Temporary Nutrition Ambassador

Southern Ohio Medical Center•Portsmouth, OH

3d•Onsite

About The Position

The Nutrition Ambassador works under the supervision of the Chief Clinical Dietitian and in coordination with the Nutrition Ambassador Team Leader. The role obtains meal orders from patients and visitors efficiently and promptly, enters orders into the menu-processing system, and conducts report processing as directed. The Nutrition Ambassador serves meals professionally and efficiently, instructs patients on the meal-ordering system, assists patients in placing orders, and assesses their ability to use the system. Other duties may be assigned.

Requirements

GED, high school diploma, or equivalent experience required.

Nice To Haves

Computer literacy preferred.
Two to three years of food-service industry experience preferred.

Responsibilities

Instruct patients on the meal-ordering system using an established script.
Assist patients and/or family members in placing meal orders.
Assess patients' ability to use the meal-ordering system and follow up with the appropriate staff member when they cannot participate.
Deliver the correct diet-compliant menu to patients in a timely manner.
Obtain meal orders from patients and visitors by telephone and enter them into the menu-processing system.
Verify that meal orders meet diet-order parameters.
Deliver carts and serve meals to patients professionally and efficiently.
Process floor-stock requisitions retrieved from nursing stations.
Deliver between-meal nourishment directly to patients.
Order and replenish bulk supplies on nursing units.
Advocate for patients regarding food services and mediate concerns about meal service.
Retrieve completed meals from patient rooms promptly and record patients' nutrient intake from meals.
Retrieve dirty carts from patient floors.
Communicate effectively and concisely with other departments about patient support, issues, requests, and special situations.
Act as a liaison between Nutrition Services, patients, and nursing units.
Anticipate and address patient and team-member needs.
Serve as a quality-assurance control point for all aspects of the room-service program.
Perform other duties as assigned.

Benefits

Competitive pay with quarterly market analysis.
Performance-based annual increase and bonus eligibility.
Up to 4% employer contributions to retirement plans (403(b) and Cash Balance Pension).
Medical, dental, and vision coverage.
Medical and dependent care flexible spending accounts.
Earned Wage Access.
Paid Time Off bank with three annual sick days.
Life insurance and disability coverage.
Tuition and certification assistance.
Discounted or free gym membership through Club LC.
Employee discount and payroll-deduction programs.