Nutrition Aide I (Temporary) - Bilingual Spanish Preferred

Planned Parenthood of Orange and San Bernardino Counties • Santa Ana, CA

12d • Onsite

About The Position

Planned Parenthood of Orange and San Bernardino Counties is hiring a full-time, temporary Nutrition Aide I in Santa Ana, California. This entry-level role supports the delivery of WIC nutritional services. The aide provides customer service and program support, assists with client measurements and nutrition information, maintains documentation in WIC WISE, helps clients understand program eligibility and benefits, and supports nutrition education and outreach activities. The position requires travel to other sites and locations. Spanish bilingual ability is preferred, and candidates who claim proficiency will be tested before an offer.

Requirements

• High school diploma or GED completion.
• At least two years of customer service or administrative assistant experience.
• Strong commitment to quality healthcare and excellent customer service.
• Ability to thrive in a fast-paced, rigorous environment with changing priorities.
• Ability to meet deadlines and work under pressure.
• Strong computer skills, including Microsoft Word, Excel, and Outlook.
• Ability to relate to diverse communities.
• Ability to work independently and as a team member.
• Excellent written and verbal communication skills.
• Strong organizational skills, accuracy, and attention to detail.
• Ability to read and implement written materials.
• Warm, caring manner and professional appearance.
• Ability to travel to other sites and locations; if using a personal vehicle, a valid California driver’s license and current auto insurance meeting California vehicle-code minimums are required.

Nice To Haves

• Previous experience working with the WIC program.
• Bilingual Spanish skills in reading, writing, and speaking; proficiency will be tested before an offer.
• Electronic medical records experience, if required.

Responsibilities

• Assist WIC clients by obtaining and accurately recording height and weight measurements, dietary intakes, and other necessary medical or nutritional information.
• Compare laboratory test results, anthropometric measures, and dietary intakes with established standards to screen for nutrition risk.
• Identify clients with special nutritional needs and refer them to the R.D., Nutritionist, or WNA for nutrition counseling and development of a nutritional care plan.
• Provide basic health, nutrition, and breastfeeding information to individual clients and client groups.
• Maintain and update client documentation through WIC WISE.
• Explain program eligibility requirements and clients’ rights and responsibilities.
• Provide triage at WIC sites by answering the central telephone line and providing customer service to WIC clients.
• Inform clients about WIC program benefits and services and family planning.
• Instruct clients on prescribed food packages and WIC card benefits and purchasing, and evaluate clients’ understanding of the process.
• Conduct monthly group classes and other nutrition education activities as requested by the Center Manager.
• Participate in community outreach efforts as assigned by the Center Manager.
• Attend full staff meetings and in-service training.
• Integrate referrals between WIC and Family Planning and document referrals to other social and community services.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision coverage for the employee and eligible dependents, beginning after one full month of employment.
• Life insurance and long-term disability coverage.
• Vacation, sick, and holiday benefits.
• 401(k) matching contributions.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED