Nursing Unit Clerk - Stead Family Children's Hospital NICU - 50%25

University of Iowa•Iowa City, IA

2d•Onsite

About The Position

The University of Iowa Health Care Department of Nursing is seeking a Nursing Unit Clerk (NUC) to perform clerical, reception, and related duties supporting nursing care and services to patients in the Stead Family Children's Hospital NICU. The position is listed as 50% time, with a schedule of 10:00 a.m. to 2:00 p.m. Monday through Friday, every third weekend, and one summer and one winter holiday. The position is located at Stead Family Children's Hospital in Iowa City, Iowa, and follows the Merit Pay Plan. The role supports communication and day-to-day unit operations, including maintaining records and census information, processing charges, assisting with patient admissions and scheduling, and responding to call lights and emergencies as directed. The clerk also helps manage unit supplies and participates in staff meetings and in-services. The position requires a high school graduation and qualifying clerical and/or health care experience or post-high-school education. Preferred qualifications include clerical and customer-service experience, knowledge of medical terminology, proficiency in Microsoft Word and Excel, and excellent communication skills. Applicants must submit a resume addressing the required and desired qualifications. Successful candidates must disclose conviction history and undergo a criminal background check. University employment sponsorship is not available for this position.

Requirements

Graduation from high school.
Either a combination of clerical experience, health care experience, and/or post-high-school education totaling one year, or a combination of clerical experience and/or health care experience totaling two years.
Ability to work amid conflicting demands or priorities and rushed or urgent timelines.
Ability to manage multiple assignments and react quickly, including providing an immediate response to emergencies.
Ability to maintain attention to detail over extended periods and remain aware of changing situations.
Strong communication skills and tolerance for an active work environment with potential for negative behavior.
Ability to work well with people at all levels and of different types.
Applicants must upload a resume that clearly addresses how they meet the listed required and desired qualifications.
Successful candidates must self-disclose conviction history and undergo a criminal background check.

Nice To Haves

Six months of clerical experience.
Public contact or customer service experience.
Knowledge of medical terminology.
Proficiency in Microsoft Word.
Proficiency in Microsoft Excel.
Excellent communication skills.

Responsibilities

Communicate and interact effectively with patients, visitors, and health care professionals, maintaining positive and cooperative relationships.
Use and maintain electronic communication systems, including text pagers, locator badges, wireless phones, and other systems, to support communication among the health care team and patients and families.
Provide information and directions to health care personnel and visitors; answer telephone calls; take and deliver messages; and help keep White Boards updated at least daily as appropriate.
Help answer call lights, maintain the call-light system, and promptly relay information to appropriate team members.
Navigate web-based resources and use online clinical and business applications.
Perform computer functions within the scope of the role as defined by the unit.
Maintain accurate census information, including timely ADT entry into IDX, Premise bed-board activities, correct accommodation charges, and census reconciliation.
Process patient charges, including batching charges in a timely manner as appropriate.
Notify appropriate health care professionals of patient admissions and prepare required forms with patient identification information.
Complete and maintain hospital and nursing records.
Use appropriate medical terminology and symbols in verbal, written, and electronic communication.
Assist health care providers with scheduling patient tests and appointments.
Practice standard precautions in infection control in accordance with institutional policy.
Assist staff during emergencies and provide other patient care and services as directed.
Maintain a cost-effective process for ordering, obtaining, and storing supplies that meets unit needs.
Participate in unit staff meetings and in-services.
Perform other projects or tasks as assigned.