Nursing Unit Clerk - Stead Family Children's Hospital NICU - 60% - Evening/Nights

UIOWA•Iowa City, IA

1d•Onsite

About The Position

The University of Iowa Health Care Department of Nursing is seeking a Nursing Unit Clerk (NUC) to perform clerical, reception, and related duties in support of nursing care and patient services in the Stead Family Children's Hospital NICU. This is a 60% position, or 24 hours per week, with evening and night shifts, every third weekend, and one summer and one winter holiday.

Requirements

High school graduation.
Meet one of the following experience or education combinations: a combination of clerical experience, health care experience, and/or post-high-school education totaling one year; or a combination of clerical and/or health care experience totaling two years.
Ability to work amid conflicting demands or priorities and rushed or urgent timelines.
Ability to manage multiple assignments and respond quickly to emergencies.
Ability to maintain attention to detail over extended periods and remain aware of changing situations.
Strong communication skills and tolerance for an active work environment with potential for negative behavior.
Ability to work well with people at all levels and with varied backgrounds.
Applicants must upload a resume that clearly addresses how they meet the required and desired qualifications.
Successful candidates must self-disclose conviction history and undergo a criminal background check.
The position is not eligible for University sponsorship for employment authorization.

Nice To Haves

Six months of clerical experience.
Public contact or customer service experience.
Knowledge of medical terminology.
Proficiency in MS Word.
Proficiency in MS Excel.
Excellent communication skills.

Responsibilities

Communicate and interact effectively with patients, visitors, and health care professionals while maintaining positive, cooperative relationships.
Use and maintain electronic communication systems, including text pagers, locator badges, and wireless phones, to support communication among health care team members and patients and families.
Direct health care personnel and visitors; answer telephones, take and deliver messages, and help keep White Boards updated at least daily as appropriate.
Help answer call lights, maintain the call-light system, and promptly relay information to appropriate team members.
Navigate web-based resources and use online clinical and business applications; perform computer functions within the scope of the role as defined by the unit.
Maintain accurate census information, including timely ADT entry, bed-board activities, accommodation charges, and census reconciliation.
Process patient charges, including batching charges in a timely manner as appropriate.
Notify appropriate health care professionals of patient admissions and prepare required forms with patient identification information.
Complete and maintain hospital and nursing records, using appropriate medical terminology and symbols in verbal, written, and electronic communication.
Assist health care providers with scheduling patient tests and appointments.
Follow institutional standard precautions for infection control.
Assist staff during emergencies and with other patient care and services as directed.
Order, obtain, and store supplies through a cost-effective process that meets unit needs.
Participate in unit staff meetings and in-services.
Perform other projects or tasks as assigned.