Nursing Unit Clerk - Stead Family Children's Hospital PICU - 60% - Saturday/Sunday Nights

UIOWA•Iowa City, IA

2d•Onsite

About The Position

The University of Iowa Health Care, Department of Nursing, is seeking a Nursing Unit Clerk (NUC) to perform clerical, reception, and related duties in support of nursing care and services to patients in the Stead Family Children's Hospital PICU. This position is 60% (24 hours per week), working Saturday and Sunday night shifts, with rotating holidays. The role is located at Stead Family Children's Hospital in Iowa City, Iowa. The Nursing Unit Clerk communicates with patients, visitors, and health care professionals; supports communication across the care team; directs visitors and personnel; maintains unit records and census information; processes patient charges; and assists staff with scheduling, supplies, emergencies, and other patient-care services. The clerk must work effectively amid competing priorities and urgent timelines, respond promptly to emergencies, maintain attention to detail, and communicate well in an active environment.

Requirements

Graduation from high school.
Meet one of the following experience/education combinations: clerical experience, health care experience, and/or post-high-school education totaling one year; or clerical and/or health care experience totaling two years.
Ability to work in an environment with conflicting demands or priorities and rushed or urgent timelines.
Ability to manage multiple assignments and respond quickly to emergencies.
Ability to maintain attention to detail over extended periods and remain aware of changing situations.
Strong communication skills and tolerance for an active work environment with potential for negative behavior.
Ability to work well with people at all levels and of all types.
Applicants must upload a resume addressing how they meet the required and desired qualifications.
Successful candidates must self-disclose conviction history and undergo a criminal background check.
The position is not eligible for University sponsorship for employment authorization.

Nice To Haves

Six months of clerical experience.
Public contact or customer service experience.
Knowledge of medical terminology.
Proficiency in Microsoft Word.
Proficiency in Microsoft Excel.
Excellent communication skills.

Responsibilities

Communicate and interact effectively with patients, visitors, and other health care professionals, maintaining positive and cooperative relationships.
Use and maintain electronic communication systems, including text pagers, locator badges, wireless phones, and other systems, to support communication among the health care team and patients and families.
Provide information and directions to health care personnel and visitors; answer telephones; take and deliver messages; and update white boards at least daily as appropriate.
Help answer call lights, maintain the call-light system, and relay information promptly to appropriate team members.
Navigate web-based resources and use online clinical and business applications; perform computer functions within the scope of the role as defined by the unit.
Maintain accurate census information, including timely ADT entry into IDX, Premise bed-board activities, correct accommodation charges, and census reconciliation.
Process patient charges, including batching charges promptly as appropriate.
Notify appropriate health care professionals of patient admissions and prepare required forms with patient identification information.
Complete and maintain hospital and nursing records.
Use appropriate medical terminology and symbols in verbal, written, and electronic communications.
Assist health care providers with scheduling patient tests and appointments.
Practice standard precautions in infection control in accordance with institutional policy.
Assist staff during emergencies and provide other patient care and services as directed.
Maintain a cost-effective process for ordering, obtaining, and storing supplies that meets unit needs.
Participate in unit staff meetings and in-services.
Perform other assigned projects or tasks.