Nursing Supervisor - ACT Team

Family & Children's Services Career Center•Tulsa, OK

About The Position

The ACT Nurse Supervisor provides direct supervision, clinical oversight, training, mentorship, and operational support for nursing staff embedded in FACT and PACT teams within the ACT Service Line and the Certified Community Behavioral Health Clinic (CCBHC) model. The position promotes high-quality, person-centered, trauma-informed, and recovery-oriented nursing services for people with serious mental illness, co-occurring substance use disorders, and complex health needs in community-based settings. It supports nursing excellence through staff development, competency management, clinical consultation, regulatory compliance, and collaboration with interdisciplinary treatment teams. The role is primarily supervisory but may include a reduced client caseload to support continuity of care and model best practices. The supervisor also provides direct nursing care, medication administration, and medication-room coverage as needed to maintain service delivery and operational continuity. Responsibilities include supervising and developing nursing staff; coordinating coverage and overseeing clinical workflows, documentation, medication management, and compliance; consulting on clinical concerns and crisis response; supporting quality improvement and administrative activities; and serving as acting Nurse Manager when assigned. The supervisor participates in Administrator-on-Call rotations as scheduled and performs other duties as assigned by the Outpatient Nurse Manager or organizational leadership.

Requirements

Associate of Science in Nursing (ASN).
At least 5 years of active licensure as a Registered Nurse with active working experience.
At least 1 year of community-based mental or behavioral health experience; Charge Nurse experience is applicable.
Current unrestricted Registered Nurse (RN) license in Oklahoma.
Valid driver license and satisfactory driving record to use an agency or personal automobile for travel to locations other than the primary office.
Current/active American Heart Association (AHA) Basic Life Support (BLS) certificate, or completion of FCS-approved CPR and/or First-Aid certification.
Understanding of mental illness and substance abuse disorders, clinical experience, and leadership ability.
Comprehensive understanding of nursing best practices, patient care, and healthcare facility management.
Familiarity with state and federal healthcare regulations, including HIPAA and OSHA.
Ability to deliver staff training effectively and work independently and collaboratively within interdisciplinary teams.
Ability to maintain discretion and confidentiality, resolve conflicts, de-escalate situations, and respond quickly and appropriately to emergencies.
Excellent verbal and written communication skills.
Complete FCS-approved Therapeutic Options (TO), seclusion/restraints, and other required training for CCC Nursing Staff within 90 days of hire.
Participate in and successfully complete FCS formal Leadership Training for Frontline Managers/Supervisors.
The role is classified as safety-sensitive and is subject to drug and alcohol testing, including random testing; marijuana is included in the screening panel.

Nice To Haves

Bachelor’s degree in Nursing (BSN).
Experience working with clients with mental illness and co-occurring disorders and/or substance abuse.
At least 1 year of leadership experience.

Responsibilities

Provide direct supervision, mentorship, performance coaching, and competency assessments for nursing staff assigned to FACT and PACT teams.
Monitor nursing practice for compliance with CCBHC standards, ACT fidelity principles, agency policies, and applicable regulations.
Promote recovery-oriented, trauma-informed, and person-centered care and support integration of nursing services into interdisciplinary treatment planning.
Assist the Outpatient Nurse Manager with nursing staff recruitment, onboarding, orientation, and retention; address performance concerns with the manager and Human Resources.
Identify staff development needs, implement individualized training and performance-improvement plans, and track required training such as CPR and documentation.
Ensure adequate nursing coverage and coordinate staffing resources for ACT services.
Monitor nursing workflows, documentation, medication management, and service delivery standards, including assessments, treatment plans, and medication administration records.
Collaborate with ACT Team Leaders, providers, and clinical leadership to coordinate care and maintain continuity of services.
Assist with quality improvement initiatives, chart reviews, audits, and performance monitoring.
Provide clinical consultation on clinical issues, medication concerns, client stability, and crisis management; notify leadership of significant clinical, operational, safety, or compliance concerns.
Potentially maintain a reduced client caseload and provide nursing assessments, medication education, health promotion, care coordination, and wellness monitoring.
Participate in community-based visits, outreach, multidisciplinary treatment planning, crisis intervention, stabilization, urgent nursing care, and transitions between treatment settings as clinically indicated.
Provide medication-room coverage as needed and administer medications and injections in accordance with provider orders and organizational policies.
Oversee medication storage, inventory, controlled-substance accountability, medication safety, and nursing staff medication administration and documentation.
Coordinate and facilitate required nursing education, competencies, certifications, and annual training; provide education on psychopharmacology, integrated care, behavioral health nursing, ACT principles, trauma-informed care, and crisis intervention.
Support new nurse orientation and preceptorship, and develop training plans to advance nursing effectiveness and professional growth.
Serve as a clinical resource for evidence-based nursing practices and emerging behavioral health standards.
Participate in leadership meetings, interdisciplinary staffing, case consultations, and quality improvement activities.
Assist with policy development and implementation, compliance monitoring, data collection, reporting, accreditation, and performance improvement.
Serve as acting Nurse Manager during periods of absence as assigned.
Participate in Administrator-on-Call rotations as scheduled and perform other assigned duties.