Nursing Supervisor - ACT Team

Family & Children's Services•Tulsa, OK

About The Position

The ACT Nurse Supervisor provides direct supervision, clinical oversight, training, mentorship, and operational support for nursing staff assigned to FACT and PACT teams within the ACT Service Line and Certified Community Behavioral Health Clinic (CCBHC) model. The role ensures delivery of high-quality, person-centered, trauma-informed, and recovery-oriented nursing services to individuals with serious mental illness, co-occurring substance use disorders, and complex health needs in community-based settings. The supervisor supports staff development, competency management, clinical consultation, regulatory compliance, and collaboration with interdisciplinary treatment teams. Although primarily a leadership role, the supervisor may maintain a reduced client caseload and provide direct client care, medication administration, and medication room coverage as needed to support continuity of care and operational coverage. The role also supports nursing operations, staffing, training, quality improvement, documentation, medication safety, and program compliance. The supervisor may serve as acting Nurse Manager during absences and participate in Administrator-on-Call rotations as scheduled.

Requirements

Associate of Science in Nursing (ASN) required.
At least 5 years of active licensure as a Registered Nurse with active working experience.
At least 1 year of community-based mental or behavioral health experience; Charge Nurse experience is applicable.
Current unrestricted Registered Nurse (RN) license in Oklahoma.
Valid driver license and satisfactory driving record.
Current/active American Heart Association (AHA) Basic Life Support (BLS) certificate, or completion of FCS-approved CPR and/or First-Aid certification.
Understanding of mental illness and substance abuse disorders, clinical experience, and leadership ability.
Comprehensive understanding of nursing best practices, patient care, and healthcare facility management.
Familiarity with state and federal healthcare regulations, including HIPAA and OSHA.
Ability to effectively deliver staff training and work independently and collaboratively within interdisciplinary teams.
Ability to maintain discretion and confidentiality.
Effective conflict resolution and de-escalation skills; ability to assess and respond to emergencies quickly and appropriately.
Excellent verbal and written communication skills.
Complete FCS-approved Therapeutic Options (TO), seclusion/restraints, and other required training for CCC Nursing Staff within 90 days of hire.
Participate in and successfully complete FCS formal Leadership Training for Frontline Managers/Supervisors.
Position is classified as safety-sensitive and is subject to drug and alcohol testing, including random testing; marijuana is included in the drug panel. A medical marijuana license does not exempt the employee from testing or the consequences of a positive result under the employer's Drug Free Workplace Policy.

Nice To Haves

Bachelor's Degree in Nursing (BSN).
Experience working with clients with mental illness and co-occurring disorders and/or substance abuse.
At least 1 year of leadership experience.

Responsibilities

Provide supervision, mentorship, performance coaching, competency assessments, and clinical oversight to nursing staff assigned to FACT and PACT teams.
Monitor nursing practice for adherence to CCBHC standards, ACT fidelity principles, agency policies, and applicable regulations.
Promote recovery-oriented, trauma-informed, and person-centered care and support nursing integration into interdisciplinary treatment planning and service delivery.
Assist the Outpatient Nurse Manager with recruitment, onboarding, orientation, retention, staff development, and employee performance concerns.
Identify staff development needs; implement individualized training and performance improvement plans; and track required training such as CPR and documentation.
Ensure adequate nursing coverage and coordinate staffing resources to meet ACT program needs.
Monitor nursing workflows, documentation, medication management, and service delivery standards, including assessments, treatment plans, and medication administration records.
Collaborate with ACT Team Leaders, providers, and clinical leadership to coordinate care and maintain continuity of services.
Assist with quality improvement initiatives, chart reviews, audits, and performance monitoring.
Provide consultation on clinical issues, medication concerns, client stability, and crisis management; notify leadership of significant clinical, operational, safety, or compliance concerns.
Maintain a reduced caseload as appropriate and provide nursing assessments, medication education, health promotion, care coordination, and wellness monitoring.
Participate in community-based visits, outreach, multidisciplinary treatment planning, crisis intervention, stabilization, urgent nursing care, and transitions between treatment settings as clinically indicated.
Provide medication room coverage when needed and administer medications and injections in accordance with provider orders and organizational policies.
Oversee medication storage, inventory, controlled substance accountability, medication safety, and nursing staff medication administration and documentation.
Coordinate and facilitate required nursing education, competencies, certifications, and annual training; provide education on psychopharmacology, integrated care, behavioral health nursing, ACT principles, trauma-informed care, and crisis intervention.
Support new nurse orientation and preceptorship, and develop training plans that promote nursing effectiveness, engagement, and professional growth.
Serve as a clinical resource for evidence-based nursing practices and emerging behavioral health standards.
Participate in leadership meetings, interdisciplinary staffing, case consultations, and quality improvement activities.
Assist with policy development, implementation, and compliance monitoring; support data collection, reporting, accreditation, and performance improvement activities.
Serve as acting Nurse Manager during periods of absence as assigned and participate in Administrator-on-Call rotations as scheduled.
Perform other duties as assigned by the Outpatient Nurse Manager or organizational leadership.
Travel to locations other than the primary office using an agency and/or personal automobile.