ACT Team AP/QP Generalist

A CARING ALTERNATIVE LLC•Hickory, NC

9d•Onsite

About The Position

A Caring Alternative, LLC is hiring an AP/QP Generalist to serve as a therapeutic resource to consumers as a member of an established Assertive Community Treatment Team (ACTT). ACTT is a community-based team of medical, behavioral health, and rehabilitation professionals that uses a team approach to support individuals with severe and persistent mental illness. The team works to reduce and eliminate symptoms of severe mental illness and enhance consumers’ quality of life. The position is based at the Hickory Office in Hickory, North Carolina. The role includes crisis-response availability by face-to-face contact or telephone 24 hours a day, seven days a week; services may take place wherever the consumer or family needs them. The role requires managing an assigned caseload and meeting the organization’s direct-care billable productivity expectations. A Caring Alternative, LLC is a comprehensive care agency providing behavioral health and substance use disorder services to adults, adolescents, and children in Western North Carolina. It is a CARF-accredited, CABHA-certified, trauma-informed agency and an equal opportunity employer.

Requirements

Bachelor’s degree in Special Education, Psychology, Social Work, or a closely related Human Services area.
For AP qualification: one year of professional mental health work experience. For QP qualification: two years of professional mental health work experience.
Ability to perform computer tasks using Microsoft 360, Excel, Word, and other basic programs.
Valid driver’s license, auto insurance coverage, and reliable transportation.
Pass criminal background and other regulatory checks.
Provide proof of education.
Exceptional written, oral, interpersonal, and organizational skills.
High proficiency in Microsoft Office, including Word, Excel, Access, and PowerPoint.
Resume must include degree earned, major and minor, graduation month and year, relevant employment dates including month and year, and populations served.

Responsibilities

Serve as an active member of the ACT Team, participate in team meetings, and contribute to the person-centered planning process.
Use clinical processes to support positive outcomes, including evaluation, assessment, service and treatment planning, intervention techniques, aftercare, and transition planning.
Remain available for face-to-face or telephone crisis response 24 hours a day, seven days a week, providing services wherever the consumer or family needs them.
Use clinical and administrative supervision effectively to improve service quality and performance for consumers and the organization.
Manage an assigned caseload and meet the organization’s direct-care billable productivity expectations.