ACT Team AP/QP Generalist

A CARING ALTERNATIVE LLC•Statesville, NC

1d•Onsite

About The Position

A Caring Alternative, LLC is hiring an AP/QP Generalist to serve as a therapeutic resource to consumers as a member of an established Assertive Community Treatment Team (ACTT). ACTT is a community-based team of medical, behavioral health, and rehabilitation professionals that uses a team approach to support individuals with severe and persistent mental illness. The team works to reduce and eliminate symptoms of severe mental illness and enhance consumers’ quality of life. The role is based in Statesville, North Carolina, and includes serving consumers at locations where they or their families need support. The generalist participates in team meetings and person-centered planning, applies clinical processes to support positive outcomes, manages an assigned caseload, and meets the organization’s direct-care billable productivity expectations. Staff must remain available in person or by telephone 24 hours a day, 7 days a week, as first responders to crisis situations. A Caring Alternative is a family-owned behavioral health and substance use disorder services provider serving adults, adolescents, and children in Western North Carolina. The company describes itself as values-based, committed to diversity and respectful curiosity about culture, teamwork, employee growth, flexibility, and work-life balance. It provides training, including free CPR, First Aid, and NPI training, and offers CEUs and paid external training. Full-time employees are offered a comprehensive benefits package.

Requirements

Bachelor’s degree in Special Education, Psychology, Social Work, or a closely related Human Services area.
For AP qualification: one year of professional mental health work experience.
For QP qualification: two years of professional mental health work experience.
Ability to perform computer tasks using Microsoft 360, Excel, Word, and other basic programs.
Valid driver’s license, auto insurance coverage, and reliable transportation.
Pass criminal background and other regulatory checks.
Provide proof of education.
Exceptional written, oral, interpersonal, and organizational skills.
High-level proficiency in Microsoft Office, including Word, Excel, Access, and PowerPoint.
Resume must include degree earned (major and minor), graduation month and year, relevant employment dates including month and year, and populations served.

Responsibilities

Serve as an active member of the ACT Team, participate in team meetings, and provide input into the person-centered planning process.
Use clinical processes to achieve positive outcomes, including evaluation, assessment, service and treatment planning, intervention techniques, aftercare, and transition planning.
Remain available face to face or by telephone 24 hours a day, 7 days a week, and act as a first responder in crisis situations.
Provide services at locations needed by the consumer or family.
Use clinical and administrative supervision to improve the quality and performance of services for consumers and the organization.
Manage an assigned caseload and meet the organization’s direct-care billable productivity expectations.

Benefits

Competitive pay; work-related mileage is paid tax-free.
Company-provided training, including free CPR, First Aid, and NPI training; CEUs and external training are also paid for by the company.
Company laptop provided for most positions.
401(k) and Roth retirement plans with company matching.
11 paid holidays.
Paid Time Off accrual begins 60 days after hire.
Major medical, dental, and vision insurance.
16 hours of paid sick time after 60 days.
Company-paid life insurance policy.
Short-term and long-term insurance available.
Employee Assistance Program offering free financial, emotional, and legal help.
Direct deposit.