Nursing Supervisor, Care Navigation

University of Utah Health•South Jordan, UT

About The Position

The Nursing Supervisor is responsible for delivering patient care that promotes the safety and well-being of patients throughout the organization. The role plans, directs, coordinates, and evaluates intradepartmental and interdepartmental activities, and makes on-site administrative decisions when the administrative team is absent, seeking input from the administrator-on-call and other management team members as appropriate. The supervisor participates in developing, implementing, and revising hospital policies and procedures. The position coordinates and oversees employee work assignments, participates in interviewing, and assesses, develops, and provides training for new and existing employees. The supervisor determines appropriate training needs and may initiate disciplinary action. Direct patient care may be required according to area needs. The role may also involve accessing and administering medications within the employee’s scope of practice and in accordance with state law. The supervisor coordinates area operations in alignment with departmental mission, vision, values, goals, and strategy; schedules labor and equipment; and may manage hiring, orientation, staff development, evaluations, coaching, and disciplinary processes. The role supports policy and procedure compliance, staff training and education, accurate time and attendance reporting, and staffing and patient-care demands in a 24/7 health system. The position requires availability for rotating schedules that may include variable hours, nights, weekends, and holidays, as well as regular, reliable, and punctual attendance during assigned shifts.

Requirements

Two years of nursing experience.
Current license to practice as a Registered Nurse in the State of Utah, or obtain one within 90 days of hire under the interstate compact if changing residency to Utah.
Maintain a current Interstate Compact (multi-state) license if residency is not being changed to Utah.
Current RQI Healthcare Provider eCredential through the University of Utah Health RQI system, to be obtained within 30 days of hire.
Additional licenses as determined by the hiring department.
Demonstrated availability to work variable and rotating shifts, including nights, weekends, and holidays, in a 24/7 patient-care environment.
Ability to perform the essential functions of the job.
Organizational, human relations, and effective communication skills.
Ability to resolve staff and scheduling conflicts to meet department goals and needs.
Ability to orchestrate multiple tasks simultaneously.
Knowledge and skills necessary to provide care appropriate to the ages of patients served on the assigned unit.

Nice To Haves

Bachelor of Science in Nursing.

Responsibilities

Coordinate the work of a department area in alignment with its mission, vision, and values.
Drive operations in alignment with departmental goals and strategy.
Schedule labor and equipment.
May manage hiring, orientation, and staff development.
May conduct employee evaluations, coaching, and disciplinary processes.
Ensure operations align with policies and procedures.
Provide staff training and education, including annual compliance and licensing or certification requirements.
Ensure accurate reporting of direct reports’ time and attendance.
Plan, direct, coordinate, and evaluate intradepartmental and interdepartmental activities.
Make on-site administrative decisions in the absence of the administrative team, seeking input from the administrator-on-call and management team as appropriate.
Participate in developing, implementing, and revising hospital policies and procedures.
Coordinate and oversee work assignments; participate in interviewing and assess, develop, and provide employee training.
Determine appropriate training needs and initiate disciplinary action when appropriate.
Provide direct patient care as needed by the assigned area.
Access and administer medications when required, within scope of practice and according to state law.
Work rotating schedules, potentially including variable hours, nights, weekends, and holidays, to meet staffing and patient-care needs.
Maintain regular, reliable, and punctual attendance during assigned shifts.