Nursing Supervisor, Care Navigation

University of Utah Health•South Jordan, UT

About The Position

University of Utah Health seeks a Nursing Supervisor, Care Navigation, to support its patient-care mission. The position is responsible for delivering patient care that promotes the safety and well-being of patients throughout the organization and for planning, directing, coordinating, and evaluating intradepartmental and interdepartmental activities. The supervisor makes on-site administrative decisions when the administrative team is absent and seeks input from the administrator-on-call and other management team members as appropriate. The role participates in developing, implementing, and revising hospital policies and procedures. The position coordinates and oversees employee or process work assignments; participates in interviews; assesses, develops, and provides staff training; and may determine training needs and initiate disciplinary action. Depending on the area of assignment, the supervisor may provide direct patient care and may access and administer medications within their scope of practice and applicable state law. The supervisor coordinates area operations in support of departmental mission, vision, values, goals, and strategy; schedules labor and equipment; and may manage hiring, orientation, staff development, evaluations, coaching, and discipline. The role is responsible for staff training and education, including annual compliance and licensing or certification, as well as accurate time and attendance reporting for direct reports. The role may require rotating schedules, variable hours, nights, weekends, and holidays to meet staffing and patient-care needs in a 24/7 health system. Regular, reliable, and punctual attendance during assigned shifts is an essential function. The work may involve lifting and moving equipment or patients, exposure to infectious diseases, and work around prisoners or behavioral health patients.

Requirements

Two years of nursing experience.
Current RQI Healthcare Provider eCredential through the University of Utah Health RQI system; must be obtained within 30 days of hire.
Current license to practice as a Registered Nurse in Utah, or obtain one within 90 days of hire under the interstate compact if changing residency to Utah.
Maintain a current Interstate Compact (multi-state) license if residency is not changed to Utah.
Meet additional license requirements as determined by the hiring department.
Demonstrated availability to work variable and rotating shifts, including nights, weekends, and holidays, in a 24/7 patient-care environment.
Ability to perform the essential functions of the job.
Organizational, human relations, and effective communication skills.
Ability to resolve staff and scheduling conflicts to meet department goals and needs.
Ability to orchestrate multiple tasks simultaneously.
Knowledge and skills necessary to provide care appropriate to the ages of patients served on the assigned unit.
Ability to meet the stated physical requirements with or without an accommodation, including work that may exert up to 100 pounds and may consistently involve lifting, carrying, pushing, pulling, or moving equipment or patients.

Nice To Haves

Bachelor of Science in Nursing.

Responsibilities

Coordinate the work of an area in alignment with the department’s mission, vision, and values.
Drive operations in alignment with departmental goals and strategy.
Schedule labor and equipment.
May manage hiring, orientation, and staff development.
May conduct employee evaluations, coaching, and disciplinary processes.
Drive operations in alignment with policies and procedures.
Provide staff training and education, including annual compliance and licensing or certification.
Ensure accurate time and attendance reporting for direct reports.
Plan, direct, coordinate, and evaluate intradepartmental and interdepartmental activities.
Make on-site administrative decisions in the absence of the administrative team and seek input from the administrator-on-call and management as appropriate.
Participate in the development, implementation, and revision of hospital policies and procedures.
Coordinate and oversee work assignments; participate in interviews; assess, develop, and provide employee training; and determine training needs and initiate disciplinary action as authorized.
Provide direct patient care as needed by area of assignment.
Access and administer medications as needed within scope of practice and according to state law.
Work assigned rotating or variable schedules, including nights, weekends, and holidays, as required by operational and patient-care needs.