Nursing Supervisor, 24 Hour Evenings, North Pavilion

UMass Memorial Health•Worcester, MA

7d•$111,384 - $200,491•Onsite

About The Position

The Nursing Supervisor acts as a resource for nursing staff throughout the hospital and has authority to make decisions regarding nursing practice within Massachusetts law and established unit, department, and hospital policies. In emergencies, the supervisor may exercise broader operational administrative authority and access additional on-call resources as needed. The role supports and directs the nursing process, coordinates nursing personnel and staffing in the absence of the responsible nurse manager or clinical director, and responds to changing patient acuity and staffing needs. The supervisor helps manage admissions and bed capacity, resolves operational issues, supports staff and patients or families in crisis, promotes safe patient care, and coordinates equipment and supply needs. The position also carries standard management responsibilities, including staff supervision, scheduling, orientation, training, budget and operational oversight, regulatory compliance, and quality improvement. The posting includes a separate addendum for supervisors in maternity, neonatal services, labor and delivery, and women’s health. Those responsibilities include coordinating unit-level clinical practice and resources, monitoring staffing and patient-care needs, supporting communication and patient flow across units, and facilitating safety huddles and daily briefings. The position is listed for 24 hours per week, with scheduled hours of 7 a.m.–7 p.m. on weekends and holidays and 3 p.m.–11 p.m. on weekdays. The work is sedentary and performed indoors in a patient-care and normal office environment. The stated hiring range is $111,384.00–$200,491.20 based on a 40-hour schedule; compensation for reduced schedules is prorated, and a signing bonus may be available subject to eligibility confirmation.

Requirements

Bachelor of Science in Nursing (BSN).
Current license to practice nursing in Massachusetts.
At least 4 years of current experience in an acute-care or tertiary-care facility.
At least 1 year of experience in a clinical preceptor and/or resource role.
Demonstrated leadership potential.
Sound knowledge of current general nursing theories and techniques.
Knowledge of current management principles.
Excellent verbal and written communication skills.
An equivalent combination of education and experience may be substituted where certification, licensure, or registration is not required, if it provides proficiency in the listed areas of responsibility.

Nice To Haves

Master of Science in Nursing (MSN).
At least 2 years of nursing management experience.
Knowledge of current management principles.

Responsibilities

Facilitate implementation of the nursing process by providing support, direction, and clinical and administrative resources; assume operational administrative authority in emergencies.
Oversee and coordinate nursing personnel when the responsible nurse manager or clinical director/associate director of nursing is absent.
Manage incoming sick calls and notify units as needed.
Assign and reassign nursing personnel, including critical-care and acute-care float personnel, based on patient acuity and staffing changes.
Anticipate patient-care needs on following shifts and take appropriate action; direct staff to appropriate resources for patient-care problems.
Assign one-on-one Observation Assistants and maintain an up-to-date list of patients requiring one-on-one observation at University Campus.
Use non-nursing on-call personnel as appropriate at Memorial Campus.
Manage bed assignment and admissions in the absence of the admission controller, coordinating with UMMHC, physicians, Life Flight, affiliated health-care systems, and the admissions department.
Identify intra- and interdepartmental problems and work with managers to resolve them.
Identify staff educational needs and direct them to appropriate resources; serve as a preceptor for professional nursing students when requested by Nursing Education.
Provide input to performance evaluations of shift nursing personnel when appropriate.
Guide and support nursing staff in nursing practice; assess clinical nursing practice, make recommendations, and communicate issues and follow-up needs to managers and directors.
Support team building and the concept of Professional Nursing within the Department of Nursing.
Support individuals and families in crisis, collaborating with social, spiritual, legal, and security staff as needed.
Coordinate urgent treatment and support for hospital personnel following health-risk incidents when Employee Health is unavailable.
Collaborate with Public Relations to provide accurate and current patient information during shift hours while following blackout, legal, and Medical Examiner guidelines.
Maintain a safe environment for patients and hospital personnel on duty.
Direct procurement of equipment, supplies, records, and other items needed for patient care.
Direct and supervise assigned personnel, including performance evaluations, scheduling, orientation, and training; make recommendations regarding employment actions and resolve grievances and personnel problems within the role’s responsibilities.
Develop and recommend budgets for managed areas and manage activities to meet financial goals.
Coordinate task assignments, resolve technical and operational problems, and evaluate whether solutions achieve goals.
Provide leadership and guidance to staff, promote teamwork and motivation, and integrate efforts with system-wide initiatives.
Promote respect, professionalism, inclusion, and diverse perspectives; integrate diversity into departmental objectives.
Participate in performance-improvement initiatives and apply quality-improvement practices to daily operations.
Ensure compliance with regulatory agencies, hospital policies, quality-assurance programs, safety requirements, and infection-control procedures.
Ensure adequate departmental equipment and supplies; develop and maintain departmental policies, procedures, and objectives.
Maintain regular, reliable, and predictable attendance and perform similar or related duties as required.
For the listed maternity, neonatal, labor and delivery, and women’s health areas: coordinate unit-level clinical practice and resource deployment, support adherence to clinical and regulatory standards, and keep nurse managers informed about workload, patient and employee needs, and problems.
For the listed maternity, neonatal, labor and delivery, and women’s health areas: improve communication between units and disciplines, direct patient flow, facilitate safety huddles and daily briefings, and assess staff numbers and competencies to adjust staffing to patient-care needs.