Nursing Staff Schedule Coordinator

Mayo Clinic • Phoenix, AZ

1d • $23 - $32

About The Position

The Coord Nursing Staff Schedule works collaboratively in a team structure to develop and publish complex schedules for departmental personnel. Consults with Nursing leadership regarding workload analysis, staff plans and optimal schedule builds including complex schedule options and rotations to meet the workload needs. Develops and maintains position control documents, staff bases and posted employee schedules. Provides direction regarding scheduling procedural guidelines. Audits employee timekeeping records, pay rules and FTEs. Protects, manages and reports data contained within assigned scheduling applications. Develops and implements standard operating procedures for managing and auditing security to ensure data are protected and handled appropriately. Elicits unit requirements for system parameter set-up. Builds and maintains system parameters in scheduling software applications, performs routine application maintenance, processes data updates and provides technical support for designated scheduling applications. Develops Knowledge Base for supported scheduling applications to be used as references by the Help Desk to answer common problems and resolves ServiceNow tickets within a timely manner. Develops and implements scripts for application quality assurance testing. Writes and executes database queries using report writing tools and develops reports for dissemination. Provides consultation with unit budgets and workload analysis for scheduling solutions to leadership within the Enterprise. Carries out all aspects of the job in an autonomous manner using appropriate problem-solving skills and assumes the responsibility for self-development within the role.

Requirements

• Associates degree and two years of progressive experience in administrative support, preferably using UKG Workforce Timekeeping and scheduling applications, as well as staffing applications like LeanTaaS Predictive Staffing.
• Administrative assistant/secretarial or Health Unit Coordinator and a minimum of five years progressive experience in administrative support, preferably using UKG Workforce Timekeeping and scheduling applications, as well as staffing applications like LeanTaaS Predictive Staffing.
• Significant prior experience with spreadsheet and word processing software.
• Effective verbal and written communication skills.
• Ability to deal with continuous multiple and complex interpersonal interactions.
• Demonstrated problem-solving and organizational skills.
• Ability to work independently.
• Ability to set priorities and meet deadlines within the context of highly variable workload and interruptions.
• Ability to collect, organize, and synthesize detailed information from a variety of sources.
• Scheduling and staffing experience required using UKG and LeanTaas platforms.

Nice To Haves

• Mayo experience preferred.

Responsibilities

• Develop and publish complex schedules for departmental personnel.
• Consult with Nursing leadership regarding workload analysis, staff plans and optimal schedule builds.
• Develop and maintain position control documents, staff bases and posted employee schedules.
• Provide direction regarding scheduling procedural guidelines.
• Audit employee timekeeping records, pay rules and FTEs.
• Protect, manage and report data contained within assigned scheduling applications.
• Develop and implement standard operating procedures for managing and auditing security.
• Elicit unit requirements for system parameter set-up.
• Build and maintain system parameters in scheduling software applications.
• Perform routine application maintenance, process data updates and provide technical support for designated scheduling applications.
• Develop Knowledge Base for supported scheduling applications.
• Resolve ServiceNow tickets within a timely manner.
• Develop and implement scripts for application quality assurance testing.
• Write and execute database queries using report writing tools and develop reports for dissemination.
• Provide consultation with unit budgets and workload analysis for scheduling solutions to leadership within the Enterprise.
• Carry out all aspects of the job in an autonomous manner using appropriate problem-solving skills.
• Assume the responsibility for self-development within the role.

Benefits

• Competitive compensation
• Comprehensive benefit plans
• Medical: Multiple plan options.
• Dental: Delta Dental or reimbursement account for flexible coverage.
• Vision: Affordable plan with national network.
• Pre-Tax Savings: HSA and FSAs for eligible expenses.
• Retirement: Competitive retirement package to secure your future.
• Continuing education and advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree