Nursing Staff Schedule Coordinator

Mayo Clinic•Phoenix, AZ

1d•$23 - $32•Onsite

About The Position

Mayo Clinic is a top-ranked healthcare provider dedicated to putting patients first and investing in its employees with competitive compensation and comprehensive benefits. The Nursing Staff Schedule Coordinator plays a crucial role in developing and publishing complex schedules for departmental personnel, collaborating with Nursing leadership on workload analysis, staff plans, and optimal schedule builds. This position involves maintaining position control documents, auditing timekeeping records, and managing scheduling applications. The coordinator will also develop standard operating procedures, provide technical support, create knowledge bases, and write database queries for reporting. Consultation on unit budgets and workload analysis for scheduling solutions is also a key aspect of the role. The position requires autonomous work, problem-solving skills, and a commitment to self-development.

Requirements

Associates degree and two years of progressive experience in administrative support, preferably using UKG Workforce Timekeeping and scheduling applications, as well as staffing applications like LeanTaaS Predictive Staffing.
Administrative assistant/secretarial or Health Unit Coordinator and a minimum of five years progressive experience in administrative support, preferably using UKG Workforce Timekeeping and scheduling applications, as well as staffing applications like LeanTaaS Predictive Staffing.
This position will primarily support our Position Control Management System.
Strong written and verbal communication skills.
An understanding of Position Control Management and unit budgets/FTEs.
Attention to detail.
Significant prior experience with spreadsheet and word processing software.
Effective verbal and written communication skills.
Ability to deal with continuous multiple and complex interpersonal interactions.
Demonstrated problem-solving and organizational skills.
Ability to work independently.
Ability to set priorities and meet deadlines within the context of highly variable workload and interruptions.
Ability to collect, organize, and synthesize detailed information from a variety of sources.

Nice To Haves

Prior experience with UKG Scheduling and/or LeanTaaS Predictive Staffing is preferred.
Mayo experience preferred.

Responsibilities

Develop and publish complex schedules for departmental personnel in a collaborative team structure.
Consult with Nursing leadership regarding workload analysis, staff plans, and optimal schedule builds, including complex schedule options and rotations.
Develop and maintain position control documents, staff bases, and posted employee schedules.
Provide direction regarding scheduling procedural guidelines.
Audit employee timekeeping records, pay rules, and FTEs.
Protect, manage, and report data contained within assigned scheduling applications.
Develop and implement standard operating procedures for managing and auditing security to ensure data are protected and handled appropriately.
Elicit unit requirements for system parameter set-up.
Build and maintain system parameters in scheduling software applications.
Perform routine application maintenance, process data updates, and provide technical support for designated scheduling applications.
Develop a Knowledge Base for supported scheduling applications to be used as references by the Help Desk.
Resolve ServiceNow tickets within a timely manner.
Develop and implement scripts for application quality assurance testing.
Write and execute database queries using report writing tools and develop reports for dissemination.
Provide consultation with unit budgets and workload analysis for scheduling solutions to leadership within the Enterprise.
Carry out all aspects of the job in an autonomous manner using appropriate problem-solving skills.
Assume the responsibility for self-development within the role.