RN Supervisor | Nursing Operations

Logan Health Medical Center•Kalispell, MT

7d•Onsite

About The Position

Logan Health Medical Center is seeking an experienced Registered Nurse to serve as a hospital-wide Nursing Operations Supervisor. The position oversees patient care and administrative activities and serves as an on-site administrator with authority to make time-sensitive operational decisions, notifying the Administrator on Call when appropriate. The supervisor coordinates staffing, bed management, patient flow, and responses to operational issues while evaluating patient-care quality, clinical decision-making, productivity, staffing, and educational needs. The role provides daily oversight of staff and patient care across inpatient units, maintains a hospital-wide perspective, and coordinates admissions and organizational responses to high census. The supervisor collaborates with unit leaders, staff, Administration, and support departments; responds to on-site emergencies as a clinical resource; and provides staff leadership, coaching, mentoring, and support. The supervisor also addresses patient, visitor, and employee concerns and incidents, supports policy and practice standards, and communicates significant events to unit leadership. This is a full-time, 36-hour-per-week position with 12-hour night shifts. Logan Health operates 24 hours a day, seven days a week, and schedules may be adjusted to meet organizational needs. Offers are contingent on pre-employment screening, including criminal background, reference, drug, health and immunization, and physical-demand screening. Logan Health is an equal opportunity employer and can provide application-process accommodations through Human Resources.

Requirements

Current Montana RN license or a multistate compact license authorizing nursing practice in Montana.
At least five years of recent acute-care/inpatient nursing experience.
At least one year of leadership experience; Lead, Charge, or Shift Unit Supervisor experience qualifies.
RQI Provider (BLS) certification within seven days of hire or transfer, or before independent patient care, whichever comes first.
ALS (ACLS) certification within six months of hire or transfer.
PALS certification within six months of hire or transfer.
Medical or clinical knowledge and technical skills appropriate to the respective department or unit.
Ability to mentor, coach, support, and assist staff proactively.
Ability to set high standards and promote high-quality outcomes.
Integrity, kindness, empathy, and a commitment to teamwork and confidentiality.
Organizational, detail-oriented, critical-thinking, prioritization, and independent-working skills.
Excellent verbal and written communication skills for varied audiences.
Interpersonal skills to manage sensitive and confidential situations with tact, professionalism, and diplomacy.
Computer skills, including working knowledge of Microsoft Office Suite and ability to learn other software.
Ability to work night shifts in a 24-hour, seven-day-per-week hospital, with schedules potentially adjusted to organizational needs.

Nice To Haves

Bachelor of Science in Nursing (BSN) degree.
Critical care or ICU experience.
Prior experience as a charge nurse, unit supervisor, or clinical lead.

Responsibilities

Oversee patient care, care delivery, and administrative activities for inpatient units at Logan Health, maintaining a hospital-wide perspective.
Serve as the on-site administrator, make time-sensitive administrative decisions, and communicate appropriately with the Administrative Team and Administrator on Call.
Coordinate scheduled, direct, and emergency admissions to place patients appropriately, maximize capacity, and support patient flow and satisfaction.
Assess unit staffing resources in light of census, patient acuity, absences, and staff skills; call in, redeploy, reassign, or downsize staff as needed.
Provide daily oversight of staff and patient care and coordinate care in compliance with hospital and nursing policies and procedures.
Collaborate with unit leaders and staff across departments to promote efficient shift operations and respond to high census and throughput needs.
Respond to on-site emergencies, including Code Blue, Stroke, and Rapid Response, and serve as a clinical resource.
Coordinate care for employees and visitors who become ill or injured during non-business hours.
Conduct performance appraisals, provide regular feedback, contribute to hiring and corrective-action or termination decisions, conduct orientation, and participate in investigations as requested.
Provide on-site counseling, mentoring, coaching, and development opportunities for assigned staff; support professional nursing practice and unit-based council work.
Attend post-fall huddles, identify improvement opportunities, and provide support and education as needed.
Investigate patient or visitor occurrences and complaints, assess clinical impact, provide service recovery, and inform Risk Management or the patient advocate as appropriate.
Develop and revise policies and procedures and ensure compliance with hospital and departmental standards of care and professional practice requirements.
Communicate and document unusual shift events, including teamwork, accidents, injuries, safety issues, care deviations, professionalism concerns, staffing abnormalities, and policy variances.
Maintain regular and consistent attendance as scheduled by department leadership.