Nursing House Supervisor - Administrative Supervisor - ORMC - Nights

Orlando Health•Orlando, FL

11d•Onsite

About The Position

The Nursing Supervisor in the Patient Care Coordinators office (PCC) facilitates timely and safe patient flow throughout the hospital, provides management and operational oversight, responds to emergency codes, and ensures safe, quality patient care. The supervisor ensures each unit is appropriately staffed each shift and delegates support staff to units in need. The role is scheduled for nights, 6:45 PM–7:15 AM, working three 12-hour shifts per week. Orlando Health Orlando Regional Medical Center (ORMC), located in downtown Orlando, has served the Central Florida community for more than 100 years. It has 898 acute-care and rehabilitative beds and is a Level I Trauma Center. ORMC has received recognition from U.S. News & World Report and the American Association of Critical-Care Nurses, and is the only adult-care hospital in Orlando to achieve Magnet Recognition. Orlando Health offers benefits beginning on day one, free education programs, well-being services, and flexibility where possible.

Requirements

Graduate from an accredited school of nursing.
Bachelor of Science in Nursing.
Current professional license as a registered nurse in the State of Florida.
Obtain national certification in a specialty area within two years.
Maintain current BLS certification; ACLS, PALS, NALS, or TNCC is required as determined by specialty area.
Three years of experience as a registered nurse in an acute-care setting.
At least one year of leadership experience.

Responsibilities

Serve as a clinical resource for nursing units and allied health departments, providing problem-solving support during the shift.
Ensure safe and timely patient flow throughout the facility and coordinate intrasystem transfers.
Participate in clinical observation and assessment as needed to determine the appropriate level of care and patient placement.
Oversee staffing resources in coordination with department leadership and the corporate staffing office.
Maintain a visible, collegial leadership presence throughout the facility and shift.
Serve as a first responder for emergency code events and house alerts.
Document patient census, events, and flow outcomes each shift, using databases, bed management programs, and the electronic health record.
Provide leadership support regarding Orlando Health policies, procedures, legal and risk issues, and compliance with regulatory standards and accrediting agencies.
Respond to and resolve concerns from team members, patients, family members, and providers, and follow up with appropriate individuals.
Support, educate, coach, and mentor team members.
Assist personnel and families following a patient's death, including facilitating autopsy arrangements, organ or tissue donation, and verification of referrals to the Medical Examiner.
Serve as the central intake for patient matters involving the American Disability Act, language, or cultural issues, and facilitate assistance within the facility.
Manage human resource functions, including interviewing, onboarding, evaluating personnel, reinforcing care and conduct standards, and issuing corrective actions.
Provide crisis management support and coordinate follow-up actions with the Administrator-on-Call (AOC).
Serve as Incident Commander for HICS events until the hospital administrator arrives.