Nursing Assistant - Care Partner - Neuro Acute Care - Full-Time Day Shift

Wellstar Health System•Roswell, GA

About The Position

The Care Partner is a support care provider who works under the direction of a Registered Nurse. The role focuses on promoting a positive patient experience by partnering with nurses, physicians, the healthcare team, and other providers, while assisting patients with activities of daily living and comfort measures. Care Partners provide safe, age-appropriate, and culturally aware basic care, including assistance with daily living activities, ambulation, and vital signs. Depending on unit needs and approved training, they may perform additional technical skills such as phlebotomy, simple treatments, dressing changes, oral suctioning, and discontinuing Foley catheters. The role also includes clerical and unit-support work, such as retrieving data, maintaining supplies, and transporting supplies and patient medications. Care Partners work in a fast-paced environment, requiring multitasking, effective communication, organization, compassion, and the ability to take direction from multiple care providers. Care Partners support patient-centered care, patient and family engagement, patient safety, privacy, and the care plan as assigned by licensed professionals. They assist with patient needs such as hygiene, nutrition, elimination, and physical comfort; respond to call lights and telephone calls; document care in the electronic medical record; communicate concerns promptly to the RN or Charge Nurse; and assist the healthcare team with care delivery and admissions. They also support teamwork and performance improvement, transport supplies and equipment, maintain patient-care equipment, and follow safety, infection-control, and Wellstar policies.

Requirements

High school diploma or GED; a rising senior in good standing in another related field is also listed as required minimum education.
BLS, ARC-BLS, or BLS-I certification is required upon hire.
Ability to follow detailed directions.
Strong interpersonal skills.
Clear verbal and written communication skills, including the ability to document.
Ability to work independently and as part of a team.
Minimum age of hire is 16.

Nice To Haves

Graduation from a state-approved Certified Nursing Assistant or Patient Care Technician program is preferred upon hire.
High school diploma or GED is identified as preferred in the education listing.

Responsibilities

Partner with the healthcare team, patients, and families to support an excellent patient experience and patient-centered care.
Provide care under the direction of the RN and follow the assigned plan of care.
Assist with hygiene, nutrition, elimination, ambulation, vital signs, and other comfort and daily living needs.
Perform additional unit-specific skills when trained and required, such as phlebotomy, EKGs, simple treatments, dressing changes, oral suctioning, and removal of Foley catheters or IVs.
Participate in hourly patient rounding and proactively offer assistance and comfort measures.
Answer telephone calls and call lights promptly, and notify the appropriate person when follow-up is needed.
Address patient concerns or escalate unresolved concerns to the Charge Nurse.
Assist the RN and healthcare team with care delivery and direct patient admissions.
Monitor data entry for key patient-safety information, participate in charge reconciliation, and perform audits as requested.
Participate in unit performance-improvement initiatives and support shared leadership, evidence-based practice, and ethical accountability.
Transport unit supplies, patient-care supplies, medications, and equipment as assigned.
Communicate effectively with patients, staff, physicians, families, and visitors, including communicating assignment completion and patient-care concerns or emergencies to the RN or Charge Nurse in a timely manner.
Document completion of patient care in the electronic medical record and maintain knowledge of role-related documentation tools for downtime situations.
Communicate with patients and update whiteboards with information.
Maintain patient-care equipment; sequester, tag, and report malfunctioning devices to appropriate personnel.
Protect patient rights and dignity and maintain confidentiality in accordance with HIPAA and privacy procedures.
Follow hand-hygiene, PPE, infection-control, universal-precaution, and environmental-safety practices; keep patient rooms and unit areas clean and uncluttered.
Use proper body mechanics, patient-safe handling devices, and assistive devices such as lifts, transfer equipment, walkers, and gait belts.
Perform environment-of-care rounds and other duties as assigned.
Comply with Wellstar Health System policies, standards of work, and code of conduct.