About The Position

The Care Partner is a support care provider who works under the direction of a Registered Nurse. The role focuses on promoting a positive patient experience by partnering with nurses, physicians, and other healthcare providers, and by assisting with activities of daily living and comfort measures. Care Partners provide safe, age-appropriate, and culturally aware basic care, including assistance with daily living activities, ambulation, and vital signs. Depending on unit needs and approved training, the role may also include advanced technical skills such as phlebotomy, simple treatments, dressing changes, oral suctioning, and discontinuing Foley catheters. The Care Partner also performs clerical and unit-support duties, including retrieving data, maintaining supplies, and transporting supplies, medications, and equipment. This position requires working in a fast-paced environment, multitasking, communicating effectively with the Registered Nurse and ancillary team, and responding compassionately and respectfully under stressful conditions. The Care Partner takes direction from a variety of care providers and is expected to be organized with excellent communication skills.

Requirements

  • Rising senior in good standing in another or related field, or a high school diploma/GED; high school diploma/GED is preferred.
  • Basic Life Support (BLS), American Red Cross BLS (ARC-BLS), or BLS Instructor (BLS-I) certification required upon hire.
  • Ability to follow detailed directions.
  • Strong interpersonal skills.
  • Clear verbal and written communication skills, including the ability to document.
  • Ability to work independently and as part of a team.
  • Must meet Wellstar's minimum hiring age of 16.

Nice To Haves

  • Graduation from a state-approved Certified Nursing Assistant or Patient Care Technician program is preferred upon hire.

Responsibilities

  • Partner with the healthcare team, patients, and families to support an excellent patient experience and patient-centered care.
  • Follow the plan of care as assigned or instructed by a licensed professional and contribute to care planning based on assigned tasks and patient or family input.
  • Implement safety interventions and protect patients' rights, dignity, and confidentiality, including adherence to HIPAA and privacy procedures.
  • Participate in hourly patient rounding; promptly answer telephones and call lights; offer assistance and comfort measures; and resolve concerns or escalate them to the charge nurse.
  • Provide patient care under RN direction, including hygiene, nutrition, elimination, physical comfort measures, ambulation, and unit-specific advanced skills as trained and assigned.
  • Assist the RN and other healthcare team members with care delivery and direct patient admissions.
  • Monitor data entry for key patient safety information, participate in charge reconciliation, and perform audits as requested.
  • Support healthcare team initiatives, unit performance improvement, shared leadership, evidence-based practice, and ethical accountability.
  • Transport unit supplies, patient-care supplies, medications, and equipment as assigned.
  • Communicate effectively with patients, staff, physicians, families, and visitors; use safety communication techniques; and report completion of duties and patient concerns, problems, or emergencies to the RN or charge nurse in a timely manner.
  • Document completion of patient care in the electronic medical record and maintain knowledge of role-specific documentation tools for downtime situations.
  • Maintain patient-care equipment and sequester, tag, and report malfunctioning devices to appropriate personnel.
  • Communicate with patients and update whiteboards with information.
  • Maintain a safe care environment through hand hygiene, cleanliness, appropriate PPE and infection-control practices, and reinforcement of universal precautions.
  • Use proper body mechanics, patient-safe handling devices, and assistive devices such as lifts, transfer equipment, walkers, and gait belts.
  • Perform environment-of-care rounds and other duties as assigned.
  • Comply with Wellstar Health System policies, standards of work, and code of conduct.
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