Nurse Manager, Emergency Department

Trinity Health•Columbus, OH

About The Position

The Nurse Manager serves as the unit-level manager for the Emergency Department. In accordance with the organization’s Mission and Guiding Behaviors, the role plans, organizes, staffs, directs, and ensures collaborative multidisciplinary patient care delivery while operating within the organization’s standards, policies, procedures, and guidelines. The manager provides 24-hour accountability for unit operations, supervises and develops staff, and supports service excellence. The role directs department education and training, serves as a clinical resource, participates in direct patient care as needed, and oversees the operating and capital budgets for the designated area. Mount Carmel is an Equal Opportunity Employer and considers qualified applicants without regard to protected status.

Requirements

  • BSN, or a master's degree in a healthcare-related field, or an MBA with a health-related focus.
  • Active RN license to practice in Ohio.
  • At least two years of recent and relevant clinical experience.
  • Effective communication skills.
  • Ability to assess, develop, and mentor a patient care team.
  • Evidence of effective leadership and management abilities or potential.
  • BLS healthcare provider training required.
  • ACLS healthcare provider training, if applicable.

Nice To Haves

  • Professional certification preferred.

Responsibilities

  • Model and uphold Mount Carmel Service Excellence Behavior Standards, including friendliness, courtesy, effective communication, and professional service.
  • Hold associates, physicians, and volunteers accountable for Service Excellence; recognize excellent behavior, address behavior that falls short with courtesy and respect, and resolve service recovery concerns.
  • Provide coaching, direction, and supervision of the unit and staff, with 24-hour accountability for operations.
  • Recruit, develop, counsel, evaluate, and retain staff in accordance with applicable HR policies and guidelines.
  • Ensure work schedules and daily assignments are established.
  • Participate in direct patient care as needed.
  • Plan and implement department education and training to promote professional competence, personal growth, and optimal patient care.
  • Serve as a clinical resource.
  • Develop and monitor operating and capital budgets for the designated area or unit to support financial performance and profitability.
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