Nurse Manager - Emergency Department

Bristol Hospital Group•Bristol, CT

About The Position

The Nurse Manager performs supervisory and related duties for specified unit(s), with 24-hour accountability for high-quality, patient-centered care. The role applies competencies in communication, relationship building, healthcare-environment knowledge, leadership, professionalism, and business skills to support evidence-based outcomes for patients and staff. The Nurse Manager promotes Bristol Hospital’s Shared Governance Model, the Standard of Nursing Practice, and the State of Connecticut Nurse Practice Act. The Nurse Manager oversees nursing care and unit operations; supports quality improvement, safety, and professional practice; and maintains effective collaboration among unit staff, physicians, and other hospital personnel. The role also leads recruitment, orientation, staff development, performance management, goal setting, and budget oversight. The position is based in patient care units with regular exposure to patient elements.

Requirements

Bachelor of Science in Nursing (BSN) from an accredited school of nursing.
Current Connecticut licensure as a Registered Nurse.
Three to five years of clinical experience, some of which must be in an inpatient specialty setting.
Direct management or charge experience.
CPR certification through the American Heart Association, Professional Rescuer CPR through the American Red Cross, or a similar program deemed appropriate by management.
ACLS and PALS certifications.
Specialty certification, or obtain it within one year of hire; specialty and/or administration certification within two years of accepting the position.
Excellent interpersonal skills, good writing skills, and knowledge of the budgetary process.
Strong critical-thinking skills and good oral and written communication skills.
Complete general orientation at hire and annual fire, safety, and infection-control education.

Nice To Haves

Master of Science in Nursing (MSN) preferred.

Responsibilities

Maintain 24-hour accountability for high-quality, patient-centered care and staff coverage appropriate to patient needs.
Remain accessible to staff and ensure appropriate dissemination of information.
Model professional practice, flexible problem-solving, communication, and collaboration.
Oversee and supervise nursing care activities, directly or through assigned supervision, and provide staff performance feedback.
Conduct environmental and clinical rounds as needed; direct quality-improvement outcomes, establish performance measures, and monitor results.
Support assessment of professional practice, patient care, and patient outcomes.
Develop, implement, and monitor policies, procedures, and safety standards that support a safe working environment.
Apply current clinical knowledge to unit operations; maintain unit resources and educational materials and encourage information exchange.
Investigate disciplinary issues and report them to the service line leader.
Promote communication and collaboration among unit staff, physicians, other hospital personnel, and departments; represent unit needs on hospital-wide committees and attend nursing leadership meetings.
Participate in staff recruitment, screening, interviewing, orientation, and development; maintain position control sheets and conduct performance appraisals.
Assist with termination and other disciplinary actions in conjunction with the Service Line Leader/CNO and Personnel representative.
Develop, implement, review, and revise departmental philosophy, goals, and objectives with leadership and staff; prioritize objectives, set target dates, and submit reports on time.
Maintain professional growth and development, clinical and managerial competence, specialty certification when appropriate, and compliance with mandatory in-service programs.
Develop, revise, and control the unit budget; monitor personnel and supply expenses and ensure adequate patient-care supplies within budget parameters.