Nurse Manager - Treatment Center

Bay Cove Human Services•Boston, MA
•Onsite

About The Position

The Nurse Manager is an on-site member of the Treatment Center leadership team, responsible for ensuring nursing coverage for medication dispensing and symptom monitoring, supervising nurses, and maintaining compliance with DEA, DPH/BSAS regulations, and certification standards. The role supports quality care for people on their recovery journey and oversees the Treatment Center’s nursing operations, staff development, clinical protocols, budgets, and regulatory compliance. The schedule is Monday through Friday, 8:00 a.m. to 4:00 p.m. This is an exempt position. The Nurse Manager also provides direct dispensing-nurse duties as needed, clinic leadership during crises, and rotating on-call coverage with the Assistant Nurse Manager, including 24-hour dose verification. The position may also be assigned as the program’s Access Coordinator, HIV/AIDS Coordinator, or Tobacco Education Coordinator.

Requirements

  • Massachusetts registration and license in nursing.
  • Two years of supervisory experience.
  • Prior substance use disorder and/or behavioral health treatment experience.
  • Demonstrated professional writing, communication, interpersonal, and organizational skills.
  • Intermediate proficiency with Windows, Word, Google Email and Apps, and other computer functions.
  • Flexible and responsible work style that meets evolving agency needs.
  • Works with integrity and respects the dignity and value of all individuals.
  • Demonstrates the agency mission through job knowledge, pride in the work role, and advocacy.
  • Promotes diversity and inclusion.
  • Works collaboratively and compassionately with stakeholders and partners.
  • Ability to detect and interpret information on documents, monitors, and labels, and respond accordingly.
  • Ability to communicate and interpret information, needs, and issues quickly and accurately, including occasionally during emergencies.
  • Ability to communicate accurate information, instructions, and ideas so others understand.
  • Ability to operate complex and delicate equipment precisely and accurately, including frequent phone and computer use for documentation, information access, and medication preparation.
  • Ability to lift, move, or transfer patients up to 50 pounds and assist with weights over 100 pounds; bend to retrieve, lift, and carry supplies and equipment up to 20 pounds.
  • Ability to move frequently throughout the unit, including pushing or pulling equipment, interacting with patients, and assisting with patient transport.
  • Ability to perform CPR, including chest compressions and rescue breathing, until relieved by medical professionals.
  • Ability to remain stationary for extended periods as needed.
  • Must be authorized to work in the United States; the employer does not offer visa sponsorship.

Nice To Haves

  • Five years of acute care experience preferred.
  • Prior experience working with individuals who are unhoused preferred.
  • Prior experience in harm reduction and trauma-responsive patient care preferred.

Responsibilities

  • Recruit, build, and maintain a nursing team, and schedule nurses to ensure on-site coverage for medication dispensing and symptom monitoring.
  • Manage nursing operations and patient-care quality, troubleshooting service disruptions to support continuous operations.
  • Train Treatment Center staff on medical aspects of substance use, withdrawal management, and behavioral health diagnoses; train nurses on nursing policies, procedures, and practices.
  • Collaborate with the Chief Nursing Officer, Medical Director, Psych Consultant, program leadership, and Director of Operations to develop and revise policies, procedures, and clinical protocols.
  • Lead nursing staff in collaborating with clinical and administrative staff to support patients’ daily physical and health care needs.
  • Monitor compliance with nursing and medication budgets, including staffing, scheduling, productivity analysis, and supply costs.
  • Provide nursing leadership in staff, supervision, and multidisciplinary meetings, and participate in individual and group supervision, training, and professional development activities.
  • Comply with DEA and state and federal controlled-substance regulations, and be available to DEA, State, licensing, and accreditation representatives during site visits as needed.
  • Perform dispensing-nurse duties as needed, including clinical assessments for opioid medication dispensing, preparing take-home medications, and providing health education.
  • Lead the clinic in crisis assessment, prevention, and intervention for medical, behavioral, and safety issues.
  • Provide rotating on-call coverage with the Assistant Nurse Manager, including 24-hour dose verification.
  • Perform other job-related duties as assigned.
  • If assigned, serve as the program’s Access Coordinator by developing and implementing the evaluation, plan, and annual review of equitable access to services.
  • If assigned, serve as the program’s HIV/AIDS Coordinator, overseeing confidential HIV risk assessment and access to counseling and testing, HIV/AIDS and hepatitis education, and applicable Department requirements for HIV-positive patients or residents.
  • If assigned, serve as the program’s Tobacco Education Coordinator, assisting staff in implementing BSAS guidelines for tobacco assessment, education, and treatment.
  • Perform the physical and operational duties described, including monitoring and interpreting information, communicating with patients and colleagues, operating equipment, assisting with patient transfers, moving supplies, and providing CPR when needed.
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