Nurse Manager - Treatment Center

Bay Cove Human Services, Inc. • Boston, MA

3d • Onsite

About The Position

The Nurse Manager is a member of the Treatment Center leadership team and works on site to ensure nursing coverage for medication dispensing and symptom monitoring. The role supervises and oversees nurses and ensures compliance with DEA and DPH/BSAS regulations and certification standards. The Nurse Manager supports Bay Cove Human Services’ mission by ensuring quality care for people on their recovery journey.

The position manages nursing operations and patient care, develops and trains nursing staff, collaborates on clinical policies and protocols, monitors nursing and medication budgets, and provides leadership across staff and multidisciplinary activities. The Nurse Manager may also perform dispensing nurse duties, lead crisis assessment and intervention, and provide rotating on-call coverage, including 24-hour dose verification.

The position is exempt and scheduled Monday through Friday, 8 a.m. to 4 p.m. Pay rate is $115,000.

Requirements

• Massachusetts registration and license in nursing.
• Two years of supervisory experience.
• Prior substance use disorder and/or behavioral health treatment experience.
• Demonstrated professional writing, communication, interpersonal, and organizational skills.
• Intermediate proficiency in word processing and computer functions using Windows, Word, and Google Email and Apps.
• Flexible and responsible work style that meets evolving agency needs.
• Works with integrity and respects the dignity and value of all individuals.
• Demonstrates the organization’s mission through job knowledge, pride in the work role, and advocacy.
• Promotes diversity and inclusion.
• Works collaboratively and compassionately with stakeholders and partners.
• Ability to detect and interpret information on documents, monitors, and labels and respond accordingly; identify equipment and supplies.
• Ability to communicate accurate information, instructions, and ideas so others understand.
• Ability to operate complex and delicate equipment with precision and accuracy.
• Ability to fulfill the stated physical demands, including patient assistance, movement around the unit, CPR, and periods of stationary work.

Nice To Haves

• Five years of acute care experience preferred.
• Prior experience working with individuals who are unhoused preferred.
• Prior experience in harm reduction and trauma-responsive patient care preferred.

Responsibilities

• Recruit, build, and maintain a team of nurses and schedule staff to ensure on-site coverage for medication dispensing and symptom monitoring.
• Manage nursing operations and quality of patient care, resolving factors that disrupt services and supporting continuous operations.
• Train Treatment Center staff on medical aspects of substance use, withdrawal management, and behavioral health diagnoses; train nurses on nursing policies, procedures, and practices.
• Collaborate with the Chief Nursing Officer, Medical Director, Psych Consultant, program leadership, and Director of Operations to develop and revise policies, procedures, and clinical protocols.
• Lead nursing staff in collaboration with clinical and administrative staff to support patients’ daily physical and health care needs.
• Monitor compliance with nursing and medication budgets, including staffing, scheduling, productivity analysis, and supply costs.
• Provide nursing leadership in staff, supervision, and multidisciplinary meetings, as well as individual and group supervision, training, and professional development activities.
• Adhere to DEA and state and federal controlled-substance regulations, and be available to DEA, State, licensing, and accreditation representatives during visits as needed.
• Perform dispensing nurse duties as needed, including clinical assessments for opioid medication dispensing, preparation of take-home medications, and health education.
• Lead the clinic by providing crisis assessment, prevention, and intervention for medical, behavioral, and safety issues.
• Provide rotating on-call coverage with the Assistant Nurse Manager, including 24-hour dose verification.
• Perform other job-related duties as assigned.
• If assigned, serve as the program’s Access Coordinator, HIV/AIDS Coordinator, or Tobacco Education Coordinator, carrying out the responsibilities described for that role.
• Communicate and interpret information, needs, and issues with providers, colleagues, customers, patients/clients, and visitors, including at times during emergencies.
• Use complex and delicate equipment precisely, including phones and computers for patient-care documentation, information access, and medication preparation.
• Move throughout the unit to access and distribute supplies, interact with patients, and assist with patient transport.
• Lift, move, or transfer patients up to 50 pounds and assist with weights over 100 pounds; bend to retrieve, lift, and carry supplies and equipment up to 20 pounds.
• Perform CPR, including chest compressions and rescue breathing, as needed until relieved by medical professionals.
• Remain stationary for extended periods as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed