Nurse House Supervisor

Trinity Health•Des Moines, IA

10d

About The Position

The Nurse House Supervisor directly supervises one or more colleagues and assists the manager with scheduling, interviewing, hiring, coaching, counseling, and evaluations. The role has responsibilities across multiple shifts and may also provide and direct safe, effective, culturally competent care for high-risk, critically acute patients with actual or potential life-threatening conditions. Using evidence-based practice and critical thinking, the RN assesses, plans, implements, and evaluates outcome-based patient care; supervises and coordinates care delivered by LPNs, Patient Care Assistants, and other nursing team members; and facilitates communication among physicians, patients, families, departments, and care teams. The role adheres to MercyOne performance expectations and performs services in accordance with its Mission, Vision, and Values. The supervisor manages daily unit and department operations, staffing, personnel, and interdepartmental activities; directs safe patient care; supports staff and student education; monitors performance; and contributes to hiring and human-resource planning. The role promotes evidence-based practice, research, quality improvement, regulatory compliance, patient and family communication, and effective use of nursing resources. It also supports documentation in the electronic medical record, rounds and huddles, patient education and discharge planning, and assumes 24-hour accountability when the manager is on leave or vacation. The role requires an associate degree, an active Iowa RN license (and an active Illinois license if working in Illinois), BLS and ACLS certifications, and at least three years of nursing experience, including one year in critical care. A BSN and prior supervisory experience are preferred. NVCI training is required within six months of hire.

Requirements

Associate degree required.
At least three years of nursing experience, including at least one year of critical-care experience.
Current Iowa RN license; current Illinois RN license if working in Illinois.
BLS certification.
ACLS certification.
Mandatory Reporter qualification.
Complete Non-Violent Crisis Intervention Training (NVCI) within six months of hire.
High language ability, intermediate-to-high math ability, and high critical-thinking ability.
Basic computer skills.
Ability to work with diverse groups of people.
Ability to work under pressure with a high degree of independence and accountability.
Ability to lead and direct others in high-stress situations or environments.

Nice To Haves

BSN preferred.
Prior supervisory experience preferred.

Responsibilities

Develop and maintain departmental staffing plans aligned with operational plans, projected volumes, patient acuity, employee classifications, and qualifications.
Participate in human-resource planning by recommending staffing, proactive recruitment, and long-term staffing needs; ensure compliance with the staffing plan.
Manage daily unit and department operations, personnel, and interdepartmental activities.
Provide orientation and education for staff and students to support positive patient care experiences.
Monitor and review staff performance, complete annual performance appraisals, and take disciplinary action when warranted.
Direct staff in delivering safe and effective patient care.
Provide nursing care, including assessing, planning, implementing, and evaluating patient care plans in coordination with physicians.
Provide input on interviewing and hiring departmental personnel; complete staff replacement requisitions and other Workday maintenance tasks.
Maintain knowledge of documentation requirements for employee files and patient records, including employee competency documentation requirements.
Administer policies and procedures governing assigned services, including Joint Commission requirements, safety, federal and state regulations, and regulatory standards.
Serve as a resource, mentor, and role model for team-based patient care.
Facilitate communication among patients, families, physicians, and caregivers to reach consensus on plans of care; consult the Ethics Committee when appropriate.
Lead and promote evidence-based practice and research, ensure evidence-based practices are in place, and promote best-practice implementation.
Lead quality-improvement and performance-improvement activities to facilitate clinical practice changes.
Plan unit and nursing resource utilization according to admission, discharge, and transfer criteria, and initiate interventions and collaboration to optimize care and operations.
Communicate staff continuing-education needs to the Manager.
Serve as an electronic medical record documentation resource or Super User.
Lead or participate in interdisciplinary patient rounds, care conferences, management rounding with patients and staff, and Rounding to Influence (Safety First).
Review timecards.
Lead or delegate daily huddles and maintain huddle boards.
Assist nursing and interdisciplinary teams with patient and family education and discharge planning.
Assume 24-hour accountability when the manager is on vacation or leave of absence.
Follow safety, infection-control, and colleague-health policies; maintain a safe working environment and practice safe work habits.
Maintain working knowledge of applicable laws, regulations, Trinity Health’s Organizational Integrity Program, Standards of Conduct, and other policies to support honest, ethical, and professional conduct.