Norwegian Speaking Fitbit Products Support Specialist - Work In Sofia, Bulgaria

Mercier Consultancy Group

23h • Onsite

About The Position

Mercier Consultancy Group is seeking a motivated professional for the Norwegian Speaking Fitbit Products Support Specialist position in Sofia, Bulgaria. This role offers a unique opportunity to combine a passion for the Fitness & Wellness industry with linguistic expertise, providing high-level support for innovative wearable technology products.

Requirements

• Native or fluent Norwegian (spoken and written) is mandatory for this role.
• Valid EU passport or right to work in Bulgaria.
• A keen interest in the Fitness & Wellness industry and wearable technology trends.
• Excellent communication skills and a passion for helping others achieve their wellness goals.
• Ability to thrive in an international team environment here in Bulgaria.

Nice To Haves

• Previous experience in customer service or technical support is considered a strong asset.

Responsibilities

• Provide expert, high-quality technical support for users of Fitbit products in the Norwegian language.
• Assist customers with troubleshooting and optimizing their fitness tracking devices and wellness applications.
• Promote the core values of the Fitness & Wellness industry by educating users on healthy habits and device integration.
• Manage incoming inquiries via phone, email, and live chat with a focus on delivering a premium customer experience.
• Collaborate with cross-functional teams to resolve complex technical issues related to wearable technology.
• Maintain detailed documentation of user interactions and reported issues within our CRM systems.
• Contribute to the success of one of the most sought-after Norwegian-speaking jobs in the region.

Benefits

• Competitive Monthly Salary
• Fully Paid Training on Fitbit products and wellness ecosystems
• Comprehensive Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel) to ensure a smooth transition to your new life in Bulgaria.
• Attractive Monthly Performance Bonus structure.
• An inclusive office culture and professional development opportunities within the thriving market of jobs in Bulgaria.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed