Nordic Retail & Rental Shop Associate (Part-time or Full-time)
About The Position
The Woodstock Inn & Resort’s Nordic Center is hiring Retail and Rental Shop Associates to assist with retail sales and outfit customers with rental equipment. The Nordic Center offers cross-country skiing and snowshoeing rentals, winter clothing, accessories, and trail passes, serving guests using its groomed and ungroomed winter trail network. This is a seasonal position expected to start in November 2026, with full-time and part-time schedules available. Schedules are flexible and include weekends and holidays. Starting pay is $18.00 per hour. The role involves providing guest service, supporting retail sales, maintaining shop displays, and completing equipment repair orders. Associates may sell tickets, outdoor clothing, accessories, trail passes, food, beverages, and rental equipment. The position requires the ability to lift and carry up to 40 pounds, stand and walk for extended periods, and frequently bend, reach, and handle merchandise and equipment. Employees receive resort privileges, discounts, and a free employee meal. Employees hired into full-time positions are eligible after an initial waiting period for a benefits package that includes medical, dental, and vision coverage; employer-paid life insurance and short- and long-term disability; paid time off; and a 401(k) retirement plan with employer match.
Requirements
- Work cohesively with co-workers as part of a team.
- Ability to work effectively both in a team and individually.
- Strong attention to detail and organizational skills.
- Basic computer skills, including familiarity with MS Word and MS Excel.
- Ability to lift and carry up to 40 pounds.
- Ability to stand and walk for extended periods.
- Frequent bending, reaching, and handling of merchandise and equipment.
Nice To Haves
- Experience with a Point of Sales system.
Responsibilities
- Provide exceptional customer service to guests and co-workers at the Nordic Center retail and rental shop.
- Solicit feedback and resolve guest complaints to ensure guest satisfaction.
- Assist with retail sales, including ticket sales, outdoor clothing, accessories, trail passes, food, beverages, and rental equipment.
- Maintain retail shop display areas.
- Complete repair orders for all equipment.
- Fit customers with rental equipment.
Benefits
- Resort privileges
- Employee discounts
- Free employee meal
- Medical coverage (full-time employees, after an initial waiting period)
- Dental coverage (full-time employees, after an initial waiting period)
- Vision coverage (full-time employees, after an initial waiting period)
- Employer-paid life insurance (full-time employees, after an initial waiting period)
- Employer-paid short-term disability (full-time employees, after an initial waiting period)
- Employer-paid long-term disability (full-time employees, after an initial waiting period)
- Paid time off (full-time employees, after an initial waiting period)
- 401(k) retirement plan with employer match (full-time employees, after an initial waiting period)
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
