Non-Surgical Clinical Assistant (CMA or AT)

Rothman Orthopaedics•Radnor Township, PA
•$18 - $30•Onsite

About The Position

Rothman Orthopaedics is hiring a full-time Non-Surgical Clinical Assistant (Medical Assistant or Athletic Trainer) for its Bryn Mawr, Pennsylvania office. The role supports a Physical Medicine & Rehabilitation Physician and requires travel to the organization’s Malvern and Media, Pennsylvania offices. The schedule is Monday through Friday, 7:30 a.m. to 4:00 p.m. The assistant supports the Physician and Physician’s Assistant with daily administrative and clinical duties. The position involves patient flow and preparation, exam-room upkeep, clinical documentation, schedule and voicemail support, imaging and record preparation, authorization work, and handling specimens. The role also covers other office areas when needed and participates in meetings and committees as requested. Rothman Orthopaedics describes its workplace as professional and nurturing, with an emphasis on employees making a meaningful difference. The organization identifies itself as an Equal Opportunity Employer and is committed to an inclusive and equitable environment. A COVID-19 vaccination is required as a condition of employment; requests for reasonable accommodations will be considered.

Requirements

  • High school diploma or GED.
  • Active and valid certification or professional license as a CCMA, CRMA, EMT, or ATC.
  • Knowledge of medical office procedures and medical terminology.
  • Computer skills, including Microsoft Office Suite.
  • Ability to travel to offices in Malvern and Media, Pennsylvania; the posting lists travel of up to 25%.
  • COVID-19 vaccination is required as a condition of employment, subject to consideration of reasonable accommodation requests.

Nice To Haves

  • Experience with EMR systems.

Responsibilities

  • Greet patients in the waiting room, escort them to exam rooms, and direct them to surgery scheduling or the front desk for checkout.
  • Maintain exam-room order, cleanliness, and inventory; prepare rooms for patients; clean and autoclave instruments; and restock laundry.
  • Provide and scan paperwork for the Physician’s review, scan orders and other information into patient records on the date of service, and prepare charts for Physician schedules.
  • Record patient vitals as requested, prepare injections, and assist patients with clothing when necessary.
  • Retrieve relevant x-rays, MRI scans, CT scans, and other studies for patient exams.
  • Dispose of biohazardous waste and sharps according to OSHA regulations and replace full sharps containers.
  • Answer telephones in patient areas and provide voicemail coverage for the Physician; cover Provider jellybeans and voicemail as needed or requested.
  • Request reports from facilities for Physicians and complete MRI and other order pre-certifications as necessary.
  • Send Visco Injection authorization requests to the pre-certification representative.
  • Track appointments to identify when patients are ready, and direct the Physician according to patient appointment order.
  • Review Physician schedules and ensure operative reports, dictations, and studies are present in charts.
  • Cover other office areas when not assigned to a Physician.
  • Attend required meetings and participate on committees as requested.
  • Maintain knowledge of fax logs and read and respond to email communications within an appropriate time frame.
  • Develop and quarterly update Physician protocols covering office hours, medication draws, patient education, voicemail/jellybeans, and clinical procedures, and maintain them on the RO Intranet.
  • Identify the weekly schedule, including schedule changes, as published by the manager.
  • Handle and appropriately label specimens, including urine, blood, incision drainage, and aspirated fluids; follow provider orders to send specimens to the appropriate laboratory.
  • Support patient satisfaction, schedule preparation, accurate end-of-day batching, time-stamping compliance, clinical policy compliance, wait times, and timely and accurate pre-certifications and authorizations.

Benefits

  • Competitive pay
  • Comprehensive health benefits
  • Dental benefits
  • Tuition reimbursement
  • Paid time off
  • Retirement savings plans
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