Non-Surgical Clinical Assistant

Rothman Orthopaedics•Marlton, NJ

2d•Onsite

About The Position

The Non-Surgical Clinical Assistant assists Physicians and Physician Assistants with daily administrative and clinical duties. The role supports patient satisfaction and compliance with scheduling, voicemail coverage, end-of-day batching, time stamping, clinical policies and procedures, wait times, and timely, accurate pre-certifications and authorizations. The position works Monday through Friday, 8:00 a.m. to 4:30 p.m., for a total of 40 hours per week. The listed locations are Marlton, New Jersey, on Mondays, Tuesdays, Wednesdays, and Fridays, and Philadelphia, Pennsylvania, on Thursdays. The position is permanent. Pay is listed as $18.00–$24.00 per hour for CCMA/CRMA or EMT-A/EMT-B credentials, and $23.00–$30.00 per hour for ATC credentials. Rothman Orthopaedics describes its employee environment as professional and nurturing, and says employees can make a meaningful difference in the lives of others. The organization identifies employees as its greatest asset and states that it is an equal opportunity employer committed to an inclusive and equitable environment.

Requirements

Must hold an active and valid CCMA, CRMA, EMT, or ATC professional license or certification.
Knowledge of medical office procedures and medical terminology.
Computer skills, including but not limited to the MS Office Suite.
High school diploma or GED.

Nice To Haves

Experience with EMR systems is preferred.

Responsibilities

Greet patients in the waiting room and escort them to exam rooms; direct them to surgery scheduling or the front desk for checkout.
Maintain exam room order, cleanliness, and inventory, and prepare rooms for patients.
Clean and autoclave instruments.
Provide and scan paperwork into patient charts for Physician review.
Record patient vitals as requested by the Physician.
Prepare injections for the Physician.
Retrieve relevant x-rays, MRI scans, CT scans, and other studies for patient exams.
Assist patients with clothing when necessary.
Dispose of biohazardous waste and sharps according to OSHA regulations, and replace full sharps containers.
Answer telephones in patient areas and provide voicemail coverage for the Physician.
Request reports from various facilities for Physicians.
Empty and restock laundry.
Scan appointment tracking to identify patients ready to be seen and direct the Physician in appointment order.
Review Physician schedules and prepare charts, ensuring operative reports, dictations, and studies are present.
Complete pre-certifications for MRI scans and other Physician orders as necessary.
Send Visco Injection authorization requests to the supplement pre-certification representative.
Scan information, including Physician orders and prescriptions, into patient records on the date of service.
Cover other office areas when not assigned to a Physician, and cover Provider jellybeans and voicemail as needed or requested.
Attend required meetings and participate on committees as requested.
Maintain knowledge of fax logs.
Develop and update Physician protocols quarterly for office hours, medication draws, patient education, voicemail/jelly beans, and clinical protocols, and house them on the RO Intranet.
Read and respond to email communications within an appropriate time frame.
Identify the weekly schedule and schedule changes published by the manager.
Handle specimens, including urine, blood, incision drainage, and aspirated fluids; label them and follow Provider order instructions to send them to the appropriate laboratory for analysis.
Exemplify the desired culture and philosophies of the organization.