Non-Surgical Clinical Assistant

Rothman Orthopaedics•Marlton, MD

4d•$18 - $30•Onsite

About The Position

The Non-Surgical Clinical Assistant provides daily administrative and clinical support to the Physician and Physician's Assistant. The role supports patient satisfaction, appointment flow, schedule preparation, voicemail coverage, accurate end-of-day batching and time stamping, clinical policy compliance, and timely, accurate pre-certifications and authorizations. The position is permanent and full-time, working Monday through Friday from 8:00 a.m. to 4:30 p.m. for 40 hours per week. The assigned work locations are Marlton, New Jersey, on Mondays, Tuesdays, Wednesdays, and Fridays, and Philadelphia, Pennsylvania, on Thursdays. The job posting states travel may be up to 50%. Rothman Orthopaedics describes its workplace as a professional, nurturing, inclusive, and equitable environment. The organization offers competitive pay, comprehensive health and dental benefits, tuition reimbursement, paid time off, and retirement savings plans.

Requirements

Must hold an active and valid CCMA, CRMA, EMT, or ATC professional license or certification.
Knowledge of medical office procedures and medical terminology.
Computer skills, including use of the MS Office Suite.
High school diploma or GED.

Nice To Haves

Experience with EMR systems is preferred.

Responsibilities

Greet patients in the waiting room and escort them to exam rooms; direct them to surgery scheduling or the front desk for checkout.
Maintain exam room order, cleanliness, and inventory; prepare rooms for patients.
Clean and autoclave instruments.
Provide and scan paperwork into charts for Physician review, and scan patient information, orders, and prescriptions into the patient record on the date of service.
Record patient vitals as requested by the Physician and prepare injections for the Physician.
Retrieve x-rays, MRI scans, CT scans, and other studies relevant to patient exams.
Assist patients with clothing when necessary.
Dispose of biohazardous waste and sharps according to OSHA regulations and replace full sharps containers.
Answer telephones in patient areas and provide Physician voicemail coverage.
Request reports from facilities for Physicians.
Empty and restock laundry.
Review appointment tracking to identify when patients are ready and direct the Physician in appointment order.
Prepare charts by reviewing Physician schedules and ensuring operative reports, dictations, and studies are present.
Complete pre-certifications for MRIs and other Physician orders as needed, and send Visco Injection authorization requests to the supplement pre-certification representative.
Cover other office areas when not assigned to a Physician, and cover Provider jellybeans and voicemail as needed or requested.
Attend required meetings and participate on committees as requested.
Maintain knowledge of fax logs.
Develop and quarterly update Physician protocols for office hours, medication draws, patient education, voicemail/jelly beans, and clinical procedures; house the protocols on the RO Intranet.
Read and respond to email communications within an appropriate time frame.
Identify the weekly schedule, including schedule changes, published by the manager.
Handle specimens, including urine, blood, incision drainage, and aspirated fluids; label them and follow provider instructions to ensure they are sent to the appropriate laboratory for analysis.
Exemplify the organization's desired culture and philosophies.